Verizon · 2 days ago
Business Account Specialist
Minneapolis, Minnesota
Full-time
Onsite
Entry Level
$42K/yr - $69K/yr
1+ years expVerizon is a leading telecommunications company that empowers individuals through innovative solutions. The Business Account Specialist will be responsible for building client relationships, driving revenue growth, and ensuring outstanding customer service within the State, Local, and Education (SLED) Public Sector sales team.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Prospect for new customers while partnering with the sales team to close opportunities
Support account strategy with sales
Support "success plans' with customers
New and existing customer contract implementation, migration, and onboarding support
Drive and train online self-service, My Business, adoption of features and users to SLED customers
Resolve customer problems and recommend solutions
Report out on and identify opportunities to increase in person customer interactions for the Sales Reps
Support preparation for quarterly business reviews including review of adoption, additional value drivers, etc
Help support and prioritize service requests based on their impact on customer success
Submit credits for review, ensures customer communication and application
Submit and follow up on internal department, Get Support, requests
Process feature and order transactions as well as supporting the renewal process
Collaborate with sales to identify upsell, cross-sell and migration opportunities
Qualification
Required
Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience
A valid driver's license
Eligibility to pass Motor Vehicle Record check
Preferred
A degree
Proven ability to identify customer opportunities, communicate well with customers, take care of our customers, and support our SLED sales representatives
Have been a part of working with customers to solve their problems and create sales – you can easily help multiple customers at the same time
Experience prospecting, selling, sales support, and problem resolution for business accounts
Experience in hunting for new business and partnering with the sales team to close the sale
Have experience finding ways to grow the business with existing customers
Familiarity with crafting programs with products that will wow our customers
Experience in supporting the resolution of customer problems and recommending solutions
Managed sales tracking and managed making appointments for a sales team
Benefits
Best in class medical, dental and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8k per year in tuition assistance
Expand your knowledge through various industry certifications through Verizon’s Get Certified program
Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Leadership Team
Daniel Schulman
Chief Executive Officer
Santiago Tenorio
SVP & CTO
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