DOC SUPPLY OF WEST TENNESSEE, LLC · 9 hours ago
Mobility Device Technician
Jackson, TN
Full-time
Onsite
New Grad, Entry LevelDoc Supply Rehab is a locally owned company dedicated to providing better mobility and rehab solutions. The Mobility Device Technician is responsible for evaluating, repairing, and maintaining complex rehab mobility devices, ensuring quality standards in all repairs, and assisting clients with product education.
Health CareMedicalMedical Device
Hiring Manager
Lane Duncan, ATP
Responsibilities
Evaluating, repairing, and maintaining complex rehab mobility devices and custom seating solutions
Diagnosing equipment issues, assembling and modifying devices, providing client consultations, and ensuring quality standards in all repairs
Assisting clients with product education and proper usage of their mobility devices, maintaining detailed service records, and collaborating with other team members to deliver exceptional customer care
Accurate assembly, adjustment, and preparation of manual and power wheelchairs, seating systems, and related mobility equipment
Ensuring that all equipment is built to manufacturer specifications, meets clinical and safety standards, and is ready for delivery to patients
Working closely with ATPs, clinicians, and operations staff to support timely, high-quality equipment delivery and service
Qualification
Required
Proficiency in mechanical repair, assembly, and maintenance of mobility devices and equipment
Strong problem-solving and diagnostic skills, with the ability to assess and address technical issues
Excellent communication and interpersonal skills to provide outstanding customer service and education
Attention to detail and organizational skills for maintaining accurate service documentation
Ability to work collaboratively in a team and adapt to diverse customer needs
Familiarity with complex rehab mobility and seating is a plus
Knowledge in assistive technology or medical equipment repair is beneficial
Valid driver's license and ability to travel locally as required
High school diploma or equivalent; technical certifications are a plus
Preferred
Experience in DME, complex rehab, or medical equipment assembly
Familiarity with wheelchair manufacturers (Permobil, Quantum, Ki Mobility, Sunrise, etc.)
Basic knowledge of power wheelchair electronics and programming
Previous healthcare or patient-focused environment experience
Company
DOC SUPPLY OF WEST TENNESSEE, LLC
DOC SUPPLY was created to give people the opportunity to receive better equipment, better service, and a better experience.
Founded in 2009
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase