San Jacinto College · 1 day ago
Coordinator, Student Communications
Pasadena, TX
Part-time
Hybrid
Mid Level
3+ years expSan Jacinto College is looking for a Coordinator, Student Communications to enhance student engagement and success through effective messaging. The role involves developing and distributing content across multiple channels while collaborating with stakeholders to ensure consistent communication throughout the organization.
EducationHigher EducationUniversities
Responsibilities
Develop and distribute engaging content across various platforms (e.g., email, portal, portal, marketing software, SMS/Text, digital signage, website, CRM)
Write appealing copy, including editing and proofreading, for clarity, tone, and accuracy, following the College’s brand guidelines
Create visually appealing content that resonates with students and target audiences
Create communication request workflows to track and schedule communications using project management software (e.g., Asana, HubSpot, Jira, etc.)
Partner with other departments to ensure consistent coordination of student messaging across the College
Collaborate with student portal stakeholders to create and revise groups and pages
Regular review of communication analytics, with the Student Communications Director, to identify trends, insights, and areas for improvement
Supports with email campaigns and templates within the CRM
Support the creation and maintenance of a student communication plan
Maintains the storage and archiving of departmental documentation
Attends College and Student Services division meetings, team leadership functions, and trainings
Participates in College committees as a member of the Student Services division
Performs other duties as assigned
Qualification
Required
Bachelor's degree in communications, marketing, Higher Education or related field from a regionally accredited college or university
Three years student communication experience or related experience in written, digital, and visual media
Two years social media content strategy experience, or related experience in campaign planning, production, and scheduling
Exceptional writing, editing, and proofreading skills, with meticulous attention to detail and accuracy
Expertise with digital communication tools, including email marketing systems, customer relationship management (CRM) solutions, SMS/text platforms, content management systems (CMS), and graphic design systems
Advanced experience with web design, HTML, and digital accessibility standards
Demonstrate effective organizational skills and be able to consistently meet deadlines
Exhibit excellent interpersonal skills, with the ability to work effectively with stakeholders
Excellent creative ability and in-depth understanding of the student experience in higher education
Mastery of managing numerous tasks simultaneously while keeping deadlines
Proficient ability to independently develop, manage, and complete new projects/programs with minimal supervision
Ability to actively accept direction and constructive criticism to refine skills, enhance performance, and consistently deliver improved results
Extensive knowledge and practical expertise with various computing systems and software, including student database systems, Microsoft Office Suite, and Google Suite
Preferred
Two years Content Management System (CSM) such as HubSpot, Wix, Drupal, Lythos, WordPress, Webflow, Squarespace, etc.)
One year Customer Relationship Management (CRM) (i.e. Salesforce)
Communication/marketing/public relations experience in higher education
Prior experience with student communications writing
Experience with student portal and CRM communications
Expertise with higher education social media content creation
Comprehensive experience with graphic design tools (e.g., Canva, Lucid Press, Marq, Adobe Creative Suite)
Knowledge of SJC organizational practices
HubSpot Social Media Marketing Certification, Meta Social Media Marketing Professional Certificate, PRSA Digital Communications Certificate, or equivalent from an accredited organization/institution
Company
San Jacinto College
San Jacinto College is a school.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.07MKey Investors
Texas Workforce Commision
2022-07-07Grant· $0.07M
Leadership Team
Jerald Bass
Chief Executive Officer
Recent News
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2025-09-26
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2025-01-22
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