TruSummit Solutions · 12 hours ago
Salesforce Managed Services Consultant
Pittsburgh, PA
Full-time
Hybrid
Mid Level
3+ years expTruSummit Solutions is a fast-growing Salesforce Implementation Partner headquartered in Pittsburgh, PA, focused on empowering clients through strategic consulting and business process modeling. The Salesforce Managed Services Consultant will manage client engagements, develop solutions, and provide proactive service to enhance client success with Salesforce.
ConsultingCRMProject Management
No H1B
Responsibilities
Act as the primary point of contact, advocate, problem solver, and trusted advisor for a select group of managed services clients
Stay current with Salesforce platform updates, features, and best practices, offering proactive recommendations for system enhancements, optimizations, and industry-specific solutions
Communicate confidently and effectively, demonstrating strong business insight and a willingness to challenge ideas or propose changes
Maintain a deep understanding of how Salesforce integrates within the broader technology ecosystem
Identify and uncover opportunities to drive revenue growth through expansion
Assist the Managed Services Lead in monitoring project budget (hours), timeline, and scope to ensure proactive management of engagements and keep clients informed
Organize, lead, and facilitate meetings covering requirements gathering, design, solution architecture, configuration, testing, deployment, and implementation
Serve as a Project Manager, Business Analyst, and Functional Consultant for managed services client engagements across various business applications, with the ability to diagnose and resolve issues, perform scheduled activities, and propose solutions or alternative methods to meet client needs
Configure Salesforce modules, including data models, page layouts, validation rules, workflows, and process automation
Support new and existing Agentforce implementations
Advise clients on Salesforce best practices and implementation strategies
Analyze client requirements and design scalable, efficient, and user-friendly Salesforce solutions. Develop workflows and automation to meet business needs and enhance user productivity
Provide technical expertise and troubleshooting support for Salesforce-related issues, addressing and resolving system errors, bugs, and configuration problems efficiently
Collaborate with clients to understand their business processes, challenges, and goals. Conduct regular meetings to assess system performance, gather requirements, and recommend enhancements or optimizations
Qualification
Required
3+ years working as a Salesforce administrator
2+ years working in the consulting space
1+ years' experience with Salesforce Process automation
Bachelor's degree (computer science, information systems, and/or a related field preferred)
Salesforce Administrator Certification required
Ability to work independently and collaboratively with professionals at all levels
Strong time management skills with the ability to handle multiple assignments and navigate ambiguity
Flexible and adaptable to new challenges
Eagerness to learn about new industries and technologies
Basic understanding of AI concepts and Agentforce
Knowledge and experience with formal delivery methodologies (Agile, SCRUM, Waterfall)
Self-motivated, self-directed, highly organized, strong attention to detail
Strong desire to drive customer success
Strong communication and interpersonal skills to interact with clients and team members
Excellent problem-solving skills and attention to detail
Strong experience working with Salesforce, including configuration, customization, and administration
Remote/Telecommute position with the ability to travel up to 10-20%
Preferred
Experience customizing functionality using Apex, Visualforce, or Lightning components
Certified in following areas - Certified Platform Developer I, Certified Platform Developer II, Salesforce Certified B2C Solution Architect, Certified Administrator, Certified Developer, or Certified Sales/Service/CPQ Consultant, Certified Agentforce Specialist
Experience in Manufacturing or Health and Life Science industries
Experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On
Experience with ETL tools like MuleSoft or Informatica Cloud
Development experience in UI technologies like Bootstrap, AngularJS, jQuery
Benefits
Competitive salary – reviewed annually
Performance bonus
Unlimited Paid time off
Medical, Dental, and Vision insurance
Flexible working schedule
Employer-Matching 401k Retirement Plan
Funding for each employee's professional development (Salesforce Certification, PMP, etc.)
Reimbursement for health club memberships & internet/phone
Certification exam bonus
Life and disability insurance
Company Laptop
Charity & Volunteer Days
Team celebrations and presidents club for all employees!
Company
TruSummit Solutions
TruSummit Solutions provides salesforce integration, CRM implementation, and digital transformation services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jordan Joltes
CEO & Founder
Company data provided by crunchbase