U.S. Department of Veterans Affairs · 9 hours ago
File Clerk
Columbia, MO
Full-time
Onsite
Entry Level
$37K/yr - $47K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a File Clerk for the Harry S. Truman Memorial Veterans Hospital. The incumbent will be responsible for managing patient medical records, including indexing, scanning, and filing documents, while ensuring confidentiality and customer service.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
Receiving - indexing - scanning - and assignment of appropriate nomenclature to health and administrative information - as assigned - for incorporation into the correct patient's record in the computerized patient records system (CPRS.) Filing of paper health and administrative documents in accordance with approved procedure
Maintains a system of paper medical records
Retrieves and delivers records or documents from such system upon request from persons having right of access
The incumbent will interface with personal computer applications as well as numerous VISTA and CPRS applications (computer technology)
Requests from and transfers records to other Veterans Health Administration (VHA) medical facilities
Identifies and prepares records for retention and disposition
These functions are performed under established procedure
Promotes a positive image of this Medical Center with emphasis on customer service by treating patients - co-workers - and medical center personnel with courtesy and respect
Responds to customer needs in a positive and efficient manner
Fully protects the confidentiality of patient information - access to computer files and release of access codes - according to established guidelines and policies
Performs clerical duties - including - for example - the use of computerized records tracking - associated with the retention - maintenance - disposition - and control of administrative and medical records
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 01/29/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-4 position you must have served 52 weeks at the GS-3
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
You must provide an additional SF-50 that clearly demonstrates one-year time-in-grade if the most recent SF-50 has an effective date within the past year
You must have one year of general experience which includes progressively responsible clerical - office - or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled
Applicants may substitute education for the required experience
To qualify based on education for this grade level you must have 2 years above high school
You must have a combination of specialized experience and education beyond high school
Preferred
Knowledge of multiple systems and current computer technology and exceptional skills in utilizing imaging and uploading applications
Knowledge of medical terminology and medical record file systems - procedures - record retention - and procedures relating to the transfer and other disposition of hard copy records
Knowledge of filing sequence of both administrative and medical records is necessary to properly index and upload information
Skill as a qualified typist/keyboarder required to perform data entry responsibilities
Operate personal computers and computer terminal equipment and troubleshoots minor problems
Demonstrate courteous - compassionate - caring - and respectful behavior when interacting in response to internal and external customer questions in person and/or on the telephone
Company
U.S. Department of Veterans Affairs
Welcome to the United States Department of Veterans Affairs (VA) Official LinkedIn page.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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