Washington State Department of Health · 16 hours ago
Vital Records Registration Team Lead (HSC 3) DOH8802
Tumwater, WA
Full-time
Onsite
Senior Level
6+ years expThe Washington State Department of Health is dedicated to protecting and improving the health of people across Washington State. The Vital Records Registration Team Lead will oversee the statewide vital records program, ensuring accurate and reliable systems for recording births, deaths, marriages, and divorces.
Government Administration
Responsibilities
Provide leadership and coordination for electronic birth and death registration systems
Interpret and apply laws, rules, and policies related to vital records registration
Plan and support improvements to electronic systems and business processes
Manage system access and security permissions for statewide users
Respond to customer questions and resolve technical issues by phone and email
Troubleshoot system problems and coordinate fixes with IT partners
Test and validate system updates and enhancements
Develop training materials and guide users on processes and tools
Serve as a point of contact during system outages or emergencies
Support continuity of operations to ensure mission critical functions continue
Qualification
Required
Option 1: Six (6) years of experience in application support, systems administration, technical consulting, or program operations that involved tasks or duties such as supporting users, managing system processes, and coordinating with technical teams
Option 2: A bachelor's degree in public administration, information systems, health informatics, computer science, business administration, or a closely related field, AND two (2) years of experience in application support, systems administration, technical consulting, or program operations that involved tasks or duties such as supporting users, managing system processes, and coordinating with technical teams
Experience supporting users and troubleshooting system or application issues to resolution
Experience interpreting policies, rules, or procedures and applying them to business or system processes
Ability to coordinate system testing, validate fixes, and support system releases or updates
Skilled in creating and maintaining clear documentation, procedures, and training materials
Ability to communicate technical information clearly to non-technical users
Experience working with access controls or system permissions in secure systems
Proficient in using ticketing or issue tracking tools to document and escalate system issues
Proficiency in Microsoft Office tools including Word, Excel, PowerPoint, and Outlook
Skilled in conducting internet and database research
Preferred
Experience supporting vital records systems, electronic death registration, or similar civil registration systems
Ability to interpret and communicate policies to customers and users
Knowledge of system testing practices, including developing test cases and scenarios
Experience facilitating virtual meetings
Intermediate level experience using SharePoint
Benefits
We prioritize your work-life balance with one of the most competitive benefits packages in the nation, designed to support your lifestyle.
At DOH, you’ll find flexibility, growth, and stability.
Company
Washington State Department of Health
Washington State Department of Health (DOH) works with federal, state, tribal, and local partners to help people in Washington stay healthy and safe.
Founded in 1989Tumwater, Washington, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Annie Manning
Acting HR Business Partner Team Manager
Carrie Evans
Academic Affairs Director, Office of Strategic Partnerships
Recent News
2022-04-23
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