Stamford Health · 23 hours ago
Receptionist/Scheduler
Stamford, CT
Full-time
Onsite
Entry Level
1+ years expStamford Health is a non-profit independent health care system committed to caring for the community through a wide range of high-quality health and wellness services. The Receptionist/Scheduler greets and directs visitors, manages patient information, schedules appointments, and supports office operations while maintaining a commitment to customer service excellence.
Health CareHospitalityNon Profit
Responsibilities
Greets and directs visitors/patients courteously and professionally
Obtains, verifies and/or updates patient demographic information
Collects co-pay and copy of the patient’s insurance identification card
Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services
Schedules appointments and records and forwards messages as required
Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary
Maintains strong current knowledge of policies and operating procedures
Initiates calls as requested by Physician, Office Manager or other professional staff
Responsible for opening/closing office duties as needed
Photocopying, faxing, and distributing documents as required and in a timely manner
Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas
Maintain copy machines, ensuring all supplies are on hand; call for repair when required
Responsible for the management of incoming and outgoing departmental mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner
Demonstrates ongoing commitment to customer service excellence and supports the customer service plan
Practice and adhere to Stamford Health’s 'Code of Conduct' philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability
Completes required continuous training and education, including department specific requirements
Complies with departmental organizational policies and procedures and adheres to external agency requirements
Performs other duties as assigned
Qualification
Required
High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred
Demonstrated strong interpersonal, organizational skills
Effective communication skills, both verbal and written English proficiency required
Ability to function independently with minimal supervision within the scope of knowledge and authority of the position
Computer skills required (MS Office Word and Excel)
Solid phone/customer service skills
Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.)
Ability to handle sensitive and confidential information
Ability to perform complex administrative tasks
Ability to work under pressure in a fast-paced and at times hectic environment
Careful attention to detail
Ability to work both in a team and independently
Ability to demonstrate professionalism
Benefits
Free convenient parking
Free transportation from the Stamford train stations
Professional Development and Organization Development program
Comprehensive New Manager Orientation
Company
Stamford Health
Stamford Health is a not-for-profit healthcare organization.
1001-5000 employees
H1B Sponsorship
Stamford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (2)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
JENNIFER G JOSE, MD
Owner/CEO
Kathleen Silard
President and CEO at Stamford Health
Recent News
2025-10-03
2025-09-29
Hartford Business Journal
2025-09-17
Company data provided by crunchbase