Remote Customer Service Team Leader jobs in United States
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Talentoma · 20 hours ago

Remote Customer Service Team Leader

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$4,500/mo - $5,000/mo

Talentoma is seeking an experienced Remote Customer Service Team Leader to guide and support a distributed support team. This leadership role focuses on performance management, coaching, and quality assurance.

Staffing & Recruiting

Responsibilities

Supervise daily activities of customer service agents
Monitor performance metrics and quality standards
Provide coaching, feedback, and training support
Assist with scheduling and workflow planning
Escalate and resolve complex customer issues
Report team performance to management

Qualification

Coaching abilitiesLeadership experienceProblem-solvingCustomer service experienceManaging remote teams

Required

Prior leadership or supervisory experience
Strong problem-solving and coaching abilities
Experience in customer service environments
Comfortable managing remote teams
Reliable home office setup

Benefits

Fully remote leadership role
Paid management training
Career advancement potential
Supportive leadership culture

Company

Talentoma

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At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
dateFounded in 2024
location
Los Angeles, California, US
people-size11-50 employees
web-link
https://talentoma.com/

Funding

Current Stage
Early Stage
Company data provided by crunchbase