Pt Financial Navigator I Single Billing Office jobs in United States
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OSF HealthCare · 1 day ago

Pt Financial Navigator I Single Billing Office

positionPeoria, IL
timeFull-time
remoteHybrid
seniorityEntry Level
money$20.21/hr - $23.77/hr
date1+ years exp

OSF HealthCare is dedicated to providing comprehensive total rewards to its Mission Partners. They are seeking a Patient Financial Navigator to ensure accurate medical records and financial education for patients regarding their services and responsibilities.

Air TransportationEducationElectronic Health Record (EHR)Health CareMedicalTransportation

Responsibilities

Ensure that each patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor, and registration precision in a manner which the patient understands the services they are receiving, their financial responsibilities for the services provided, and expectations of them pre and post service
Provide financial education to patients to provide clarity regarding their estimated out of pocket expenses and assistance with bill pay options
Be knowledgeable on payment alternatives, grants, programs, and any other type of assistance to educate and support the patient on their financial options
Determine a patient's payer source including, but not limited to, obtaining authorization from the payer which includes identifying if services need an authorization, referral, or pre-determination as well as if the procedure is a covered benefit, if the payer is out of network, and be able to assist the patient who has questions on an existing bill or invoice
Communicate clearly and concisely, both verbally and in writing, with peers, supervisors, payors, physicians, patients, and other departments

Qualification

Patient registrationInsurance benefitsMedical billingFinancial assistance programsMicrosoft softwareAnalytical skillsMedical terminologyCTP4 knowledgeICD 10 knowledgeHCPCS knowledgeInterpersonal skillsCommunication skillsProblem solvingDetail oriented

Required

Associate's Degree and one year of customer service/relations experience; or High School Diploma and 2 years' experience in a call center, healthcare, and/or public health setting
Excellent interpersonal and communication skills
Solid computer skills, including proficiency with Microsoft software
Strong analytical and problem solving skills, with the ability to be detail oriented

Preferred

Bachelor's Degree in Business Administration or Healthcare related field
Experience in patient registration, patient accounts, patient finance, insurance benefits, financial assistance programs, public health, social services, or other community based background
Experience in medical billing, including working with insurance companies, third party administrators and collections with emphasis on customer phone contact
Advanced knowledge of CTP4, ICD 10, HCPCS and modifiers
Knowledge of medical terminology

Benefits

Comprehensive and market-competitive total rewards package
Benefits
Compensation
Recognition
Well-being offerings

Company

OSF HealthCare

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OSF Healthcare is an air transportation company that offers helicopter air-medical transportation services.
dateFounded in 1877
location
Peoria, Illinois, USA
people-size10001+ employees
web-link
https://www.osfhealthcare.org/locations/medical-group/

Funding

Current Stage
Late Stage
Total Funding
$1.5M
2025-07-16Grant· $1.5M

Leadership Team

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Kevin Fahey
Founder and Director
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