Presbyterian Healthcare Services · 11 hours ago
Patient Access Financial Advocate-ABQ
Presbyterian Hospital
Full-time
Onsite
Mid Level
$15.99/hr - $23.76/hr
3+ years expPresbyterian Healthcare Services is a not-for-profit healthcare system committed to improving the health of patients and communities. The Patient Access Financial Advocate role involves performing financial screenings, confirming insurance eligibility, and assisting patients with financial responsibilities in a hospital setting.
AssociationHealth Care
Responsibilities
Provide financial screening to scheduled, admitted inpatient and discharged patients for patients in a hospital setting
Responsible for confirming patient insurance eligibility and providing benefits review. Reviews benefits to ensure that organization and patient understand the extent of coverage for services
Accurately utilizes cost estimate technology to create cost estimates for services and communicates estimated costs to patients and other affected parties
Accurately posts payments and assists in the creation of payment plans for upcoming services and/or outstanding balances
Responsible for reviewing account details for patient education and/or correction
A. Reviews balances and communicates to patient and other affected parties about outstanding balances
B. Assists patients in resolving account questions and concerns
C. Responsible for coordinating and completing financial assistance application for charity care program
Will be Medicaid eligibility determiner
A. EMSA
B. Baby BOT registrar
C. Institutional Medicaid
Insurance certified enrollment counselors for the Healthcare Exchange
Handle walk in billing and Albuquerque Ambulance billing question
Work with Medicare patients that have an open MSP
Screen all Indian Health patients
Responsible for understanding the revenue cycle, including all involved parties and appropriate escalation pathways
Knowledge of various regulatory agencies: JCAHO, Medicare/Medicaid Laws, State & Federal Laws, Hospital/Departmental Policies
Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records
Performs other duties as assigned
Qualification
Required
High school or equivalent
Three to five years of healthcare experience in a physician office or hospital setting
Significant provider and patient interaction experience
Demonstrates a commitment to Presbyterians Sense of Mission by role modeling CARES Behaviors and appropriate customer service techniques to perform patient education and act as a resource and advocate to our patients and members
Requires detailed knowledge of operations in a medical practice in terms of what and how work is to be done as well as why it is done
Familiarity with the Affordable Care Act and healthcare s role in assisting patients and patients families with health care costs
Must be able to interpret data
Comprehension of billing methodology for an integrated delivery system to include lab and other ancillary services in scope
Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation
Knowledge in Microsoft Office Products
Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class
Preferred
Prior billing office and collection experience preferred
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Group term life insurance
Other optional voluntary benefits
Employee Wellness rewards program
Engaging opportunities to enhance your health
Gift cards
Company
Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.
10001+ employees
H1B Sponsorship
Presbyterian Healthcare Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (86)
2023 (85)
2022 (93)
2021 (86)
2020 (76)
Funding
Current Stage
Late StageLeadership Team
Dale Maxwell
President and CEO
Ernest Sanchez
Chief Technology Officer
Recent News
News-Medical.Net
2025-10-16
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2025-08-21
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