Guild Mortgage · 14 hours ago
Foreclosure Manager
San Diego, CA
Full-time
Hybrid
Senior Level
$85K/yr - $95K/yr
5+ years expGuild Mortgage Company is a mortgage banking firm dedicated to serving homeowners and buyers. The Foreclosure Manager is responsible for overseeing the operations of the foreclosure department, ensuring productivity, compliance, and service levels while managing and training employees.
Consumer LendingLendingMortgageReal Estate
Responsibilities
Monitor metrics and work pipeline in order to maximize productivity, efficiency, compliance, and service levels, and minimize detrimental losses for area(s) under supervision
Coach and hold team members accountable for timeliness, accuracy, and completeness of work, and ensure all regulatory compliance deadlines are met
Hire, train, coach, discipline, and exit team members
Regularly monitor and communicate status of files
Prepare and analyze productivity reports, identify trends and issues, and provide appropriate status updates to leadership
Review proof of claims, and escalate issues to legal counsel when necessary
Assist in the generation of invoices via calculating fees and providing supporting documentation when necessary
Audit files and supporting documents for accuracy and completeness; provide approvals as appropriate
Close files, retaining records in accordance with required retention periods
Respond to and coach team members on issues that represent higher risk and/or fall outside of scope of their normal responsibility
Work with business analyst to ensure systems are updated, tested, and audited to reflect modifications to policies and procedures
Use expertise to analyze and resolve escalated foreclosure-related issues
Audit work of direct reports; perform tactical quality control over department output to ensure quality of work
Perform daily and monthly reconciliations
Review and authorize check requests related to refund and demand requests
Interpret and communicate work procedures and company policies to staff
Identify and stay current on changes in industry regulations and recommend changes to internal policies, procedures, and systems to incorporate new/changed requirements
Manage department projects that encompass improvements and modifications to current processes, implementation of new processes, and skills training
Provide backup in the absence of other department managers
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
Bachelor's Degree preferred
Minimum of five years total mortgage loan servicing experience required
At least three years in a supervisory/lead role
Expert-level knowledge of mortgage foreclosures, defaults and bankruptcies, including overall processes and inter-relationships, standards and requirements, supporting documents, terminology, compliance and regulatory requirements related to functional area(s) of expertise and supervision
Ability to work in an emotionally demanding role that requires patience and professionalism while interacting with consumers experiencing financial and emotional stress
Highly organized and detail oriented; ability to work in a fast-paced, deadline-driven environment required
Basic math skills required
Proficiency with data entry, Microsoft Word, Excel and Outlook required
Ethical, with a commitment to company values
Preferred
Bachelor's Degree preferred
10-key by touch preferred
Familiarity with document retention software; Blitzdoc preferred
Benefits
Medical
Dental
Vision
Life insurance
AD&D
LTD
401(k) with employer match
Company
Guild Mortgage
Guild Mortgage is a growing mortgage company that offers residential mortgage products as well as local in-house origination and servicing.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-06-18Acquired
2020-10-21IPO
Leadership Team
M
Michael Lau
President & CEO
Adam O'Daniel
Senior Vice President and Chief Marketing Officer
Recent News
HousingWire.com
2026-01-06
2025-12-17
Company data provided by crunchbase