Lennar Mortgage · 3 hours ago
Customer Service Specialist
St. Petersburg, FL
Part-time
Onsite
New Grad, Entry LevelLennar Mortgage is centered around personal growth, innovation, and diversity. They are looking for a Customer Service Specialist who will provide excellent customer service on mortgage inquiries and handle various administrative tasks within the customer service department.
Commercial LendingFinancial ServicesLendingProfessional ServicesReal EstateResidential
Responsibilities
Provide excellent customer service on inbound and outbound mortgage inquiry calls and e-mails
Service release of portfolio loans to various investors
Responsible for performing the investor change in the loan servicing system for sold loans
Draft letters to borrowers to return checks or notices, when necessary
Submits credit updates to credit report agencies through third party vendor system
Qualification
Required
High School Diploma or equivalent required
Must possess positive and professional attitude and represent company in a positive manner
Provide outstanding customer service, work well under pressure and be a team player
Must have excellent oral communication skills
Must have excellent telephone manner and interpersonal skills
Must be accountable and reliable within for responsibilities
Understand and follow posted work rules and procedures
Preferred
Mortgage, banking or title experience preferred
Prior customer service experience preferred
Proficient in Microsoft Office Excel, Word and Outlook preferred
Pleasant and outgoing personality
Ability to multitask and to complete tasks with attention to detail and accuracy
Benefits
Robust health insurance plans, including Medical, Dental, and Vision coverage
401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
Up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually
Generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program
Significant Home Purchase Discounts
Everyone’s Included Day
Company
Lennar Mortgage
Lennar Mortgage is a financial service company that provides conventional, FHA, VA, USDA, and jumbo loan services.
Founded in 1981
1001-5000 employees
H1B Sponsorship
Lennar Mortgage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (16)
2023 (8)
2022 (6)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Patti D.
SVP, Chief Legal and Risk Officer
Recent News
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2026-01-12
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2026-01-05
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