Ryder System, Inc. · 1 day ago
Manager Technical Services & Operations
Tallahassee, FL
Full-time
Onsite
Mid, Senior Level
$130K/yr - $140K/yr
5+ years expRyder System, Inc. is a logistics and transportation company seeking a Manager Technical Services and Operations to lead and support IT operations. The role involves overseeing IT service delivery, managing a team, and ensuring operational excellence through technology implementation and process improvement.
Fleet ManagementLogisticsSupply Chain ManagementTransportation
Responsibilities
Responsible for the strategy to improve the design, implementation, support and reporting of processes and technologies under their respective discipline
Responsible for the successful delivery of 24x7x365 IT services including service management (incident, problem, change, request), monitoring, backups, patching, capacity planning, optimization, asset management and reporting
Coaches and counsels employees on performance, sets expectations and manages outcomes of personal development, objectives and goals, recommends pay actions and responsible for other HR activity
Responsible for the operational tasks for business projects requiring I&O services. Support includes providing standards, process and technical direction to architects, SME’s and PM’s to ensure full integration into the Ryder SDLC process
Responsible for the financial knowledge and discipline to manage departmental budget including, but not limited to, billable/non-billable hours, licensing, asset lifecycle, maintenance, and overall cost management
Makes Information Security a foundational control for all technology and process definitions
Works with the PMO to continually improve the SDLC process as it relates to IT Operations
Manages projects crossing multiple IT teams and impacting various business units
Develops partnerships with peers across IT and the business to learn their about their roles, their feedback and how to improve Ryder
Implements project execution methodologies with team
Maintains currency in new ITSM developments and technology
Provides Audit and oversight for IT Operations functions
Performs other duties as assigned
Qualification
Required
Bachelor's degree required Bachelor's Degree or equivalent - Information system computer science or similar degree
Five (5) years or more A minimum of 5 years experience in Information Technology required
Three (3) years or more Experience in providing IT Operations support. required
Experience of IT Operations technologies and processes including endpoint, network, server, SAN, monitoring, backup, patching, DR, ITSM. advanced required
Background in IT Security, specifically IT Risk, Vulnerability Management, and system best practices. advanced required
Proven experience in a technical support group and working with technical Project Management. advanced required
Understanding and experience with the delivery of IT Operations services. advanced required
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation
Illness
Bereavement
Family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
We perfect the supply chains people depend on.
10001+ employees
H1B Sponsorship
Ryder System, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (45)
2023 (39)
2022 (54)
2021 (54)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer
John Diez
President and Chief Operating Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
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2025-12-19
Company data provided by crunchbase