F.N.B. Corporation · 14 hours ago
CRM System Specialist
F.N.B. Corporation is a financial services company committed to providing superior levels of compliance and customer service. The CRM System Specialist is responsible for supporting the CRM System Administrator and Consumer Bank leadership by maintaining user functionality, developing documentation, and managing user support for CRM systems.
BankingFinanceFinancial Services
Responsibilities
Maintains user functionality contained within the setup menus, sets up new users as needed and serves as the first line of support for Consumer Bank end users
Develops and maintains department documentation, including Consumer Banking Solutions' (CBS) internal and end user procedures, maintains the CRM intranet site, and participates in continuing education content development, and serves as systems expert on project and training calls
Maintains tasks as outlined by the CRM System Administrator to support all building, updates and upgrades for CRM and TimeTrade
Manages the BakerHillHelp email box, ensuring all service levels are met and escalates issues appropriately when identified
Performs other related duties and projects as assigned
Qualification
Required
High School or GED
1 year of job-related experience
Ability to work and multi-task in a fast paced environment
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Preferred
Associates or BA or BS with 1 year of experience
Understanding of banking systems and technology
Company
F.N.B. Corporation
F.N.B. Corporation (NYSE: FNB) is a diversified financial services company headquartered in Pittsburgh, PA.
H1B Sponsorship
F.N.B. Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (3)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-12-04Post Ipo Debt· $500M
1986-09-12IPO
Leadership Team
Recent News
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