Demant · 18 hours ago
Clinical Operations Supervisor
Northampton, MA
Full-time
Onsite
Mid LevelDemant is a world-leading hearing healthcare group that has been improving people's hearing and health for over a century. They are seeking a Clinical Operations Supervisor to provide leadership and oversight of the Newborn Hearing Screening Teams and ensure all newborn infants' hearing is screened before discharge from the hospital.
Health CareMedicalMedical Device
Responsibilities
Recruits, interviews, hires, and trains new screeners at assigned hospitals
Oversees the daily workflow of the department
Provides constructive and timely performance evaluations
Handles discipline and termination of screeners in accordance with company policy
Responsible for the oversight of all newborn hearing data for assigned hospitals
Compiles & reports data to HSA and hospital management as needed
Supports screeners and hospital staff as on-site resource
Conducts training sessions and competency checks as needed
Performs duties of Newborn Screening Technician as needed
Ensures data accuracy for newborns requiring additional screening
Communicates with facility that conducts follow-up testing and ensures we obtain best possible information on results of diagnostic testing
Maintains accurate Hi Track data
Executes state’s EHDI Rules, Regulations and Guidelines
Oversight of timely and accurate onboarding of screeners by monitoring the onboarding document
Ensures accurate delivery of billing documents for all assigned hospitals
Contributes actively with improvement of the screening service to ensure delivery matching hospital’s needs
All other duties as assigned
Qualification
Required
High school diploma or equivalent
Audiology degree, RN or other significant experience in newborn hearing screening required; must maintain licensure if required within the assigned regional states
Ability to travel 20-25% with overnight stays maybe required
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times
Must maintain updated immunization records
Clear seven (7) year background check
Verifiable prior employment including title and dates of hire
Criminal history
Education
Must pass Drug Test
Preferred
Experience leading a team in a hospital setting, a plus
Knowledgeable of Audiology Equipment and Uses
Company
Demant
Demant is the only company in the world that covers all areas of hearing healthcare, from hearing devices and hearing implants.
Founded in 1904
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$169.38MKey Investors
Nordic Investment BankEuropean Investment Bank
2023-03-29Post Ipo Debt· $54.58M
2022-11-04Post Ipo Debt· $114.8M
2002-06-28IPO
Leadership Team
René Schneider
Chief Financial Officer
H
Hans Demant
Founder
Recent News
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