Passport · 1 day ago
Software Engineering Manager - Parking
Charlotte, NC
Full-time
Onsite
Mid, Senior LevelPassport is the technology leader in parking compliance and curbside payment solutions. As the Software Engineering Manager for the Curbside & Parking team, you will lead the development and delivery of systems for real-time curbside management and parking operations, guiding a distributed team of engineers and remaining hands-on in the codebase.
CivicTechCloud InfrastructureParkingPaymentsSaaSTransaction Processing
No H1B
Responsibilities
Own end-to-end delivery of curbside and parking platform capabilities in an agile environment
Collaborate with Product, Design, internal engineering teams, and external partners to define requirements and break work into well-scoped deliverables
Provide accurate estimates for epics, features, stories, and tasks
Manage dependencies across teams and ensure predictable, high-quality delivery
Respond to and resolve production issues impacting real-time operations and customer experience
Architect and evolve systems designed for high availability, low latency, and fault tolerance to support real-time curbside and parking workflows
Lead development of APIs and services that integrate with municipal systems, third-party vendors, mobile applications, and hardware or sensor-based solutions (where applicable)
Align technical solutions with product strategy to support scalability, extensibility, and long-term platform growth
Drive technical design discussions, architecture reviews, and implementation decisions
Establish and uphold engineering standards for code quality, reliability, security, and cost efficiency
Ensure strong SDLC practices with emphasis on automated testing, CI/CD pipelines, observability, and operational readiness
Build proofs of concept and prototypes to validate technical approaches and reduce delivery risk
Lead, mentor, and coach engineers on technical design, estimation, and engineering best practices
Support career growth through regular feedback, coaching, and goal/OKR alignment
Foster a culture of collaboration, ownership, accountability, and continuous improvement across a distributed team
Contribute as a senior engineer, spending approximately 50% of your time coding
Perform design and code reviews to ensure consistency, quality, and maintainability
Help maintain and evolve a distributed, microservices-based architecture supporting curbside and parking operations
Qualification
Required
Proven experience leading software engineering teams in an agile environment
Strong background designing, building, and maintaining web applications in distributed systems
Experience with cloud-native development, preferably on AWS
Hands-on experience with modern web technologies (e.g., JavaScript/Node.js, React, microservices, LAMP stack)
Experience designing and integrating APIs with third-party systems and services
Strong knowledge of OAuth 2.0 authentication and authorization mechanisms, including consumer-to-machine (C2M) and machine-to-machine (M2M) flows
Deep experience with data modeling and performance optimization across relational and NoSQL databases, including strong expertise in Amazon DynamoDB (GSIs, scaling strategies, and query optimization)
Advanced SQL skills with the ability to analyze, tune, and optimize slow-running queries and complex workloads
Experience with scalability, performance testing, and capacity planning for high-availability systems
Solid understanding of application and cloud security best practices, including least-privilege access, IAM role design, secrets management, and secure service-to-service communication
Experience operating in or supporting SOC 2–compliant environments, with familiarity in audit readiness, control implementation, and secure SDLC practices
Ability to document and communicate system design using diagrams (e.g., data flows, sequence diagrams)
Bachelor's degree in Computer Science or a related field, or equivalent practical experience
Company
Passport
Passport is the technology leader in parking compliance and curbside payment solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$213.54MKey Investors
Sixth StreetBain Capital VenturesMK Capital
2021-05-20Private Equity· $90M
2020-10-08Series D
2019-12-10Series D· $65M
Leadership Team
Bob Youakim
Founder and Chairman of the Board
Michael Rafferty
Manager, Project Strategy
Recent News
2025-12-01
2025-10-09
Company data provided by crunchbase