Lead Application Analyst - Digital Health Institute jobs in United States
cer-icon
Apply on Employer Site
company-logo

Houston Methodist · 5 hours ago

Lead Application Analyst - Digital Health Institute

Houston Methodist is a leading healthcare organization seeking a Lead Application Analyst for their Academic Institute. The role involves providing expert support and configuration for assigned applications, managing implementation efforts, and mentoring junior analysts while enhancing operational efficiencies across the organization.

Health CareMedical
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Expert level support and configuration of assigned applications
Leading the implementation efforts around new solutions and upgrades with designated team
Serving as the primary point of contact for resolving questions and issues of team, distributing work assignments
Assisting, training and supporting junior analysts with the operation and administration of systems
Working with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies
Managing customer expectations and deliverables
Creating custom solutions or advanced configuration options to solve operational or workflow issues
Managing troubleshooting of issues and problems within related IT applications
Managing applications and related services and contributing to the successful mission of the department
Applying skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services
Initiating and maintaining positive relationships with key customers and co-workers
Supporting and evaluating change management efforts on assigned solutions
Participating in interviewing process for hiring potential team members
Providing input into team members’ annual evaluations
Assisting in the development and execution of team building exercises
Serving as role model and mentor
Effectively communicating with customers, providing proactive updates and alerts to potential issues, major system outages, disaster management and change control
Developing clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers
Directing deliverables and distributing work assignments
Managing large scale projects and proactively coordinating regular status sessions
Partnering with customers and team members to coordinate discovery, planning, or follow up sessions
Translating business requirements into viable solutions, identifying potential benefits, and re-engineering workflow/processes to achieve anticipated benefits
Implementing and supporting large, complex applications with technical experience in systems analysis, design, building, testing, and implementation
Performing high level administration of applications and ensuring quality delivery of application availability by directing work product of team members
Evaluating effectiveness of work product
Participating in setting, monitoring, and meeting Service Level Agreements (SLAs) with key customers
Monitoring and evaluating project outcomes
Identifying solutions to optimize performance of existing systems and gains customer consensus on instituting changes
Providing input to department budgeting process
Fostering an environment that encourages innovation, continuous improvement and growth
Seeking out opportunities to stay up to date on the latest technology relevant to the team and technology roadmap
Evaluating and recommending technologies for growth and long term planning
Ensuring consistency in changes to process, tools, and overall practice are developed, ensuring a focus on continued integration and overall system benefit
Actively seeking opportunities to lead initiatives
Participating in professional development
Completing My Development Plan

Qualification

Healthcare applications expertiseClinical application supportProject Management MethodologiesSystem administrationLeadership skillsCustomer service focusTeam buildingEffective communicationProblem-solving

Required

Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified professional or an additional four years' experience in additional to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience
Five years' experience in direct support and/or development of clinical or business applications
Experience supporting large scale clinical, ancillary or business environments
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Expert knowledge and skill in multiple healthcare applications or clinical or business workflows
Demonstrated leadership skills and ability to positively influence others to meet team goals
Strong desire to pursue management career path
Ability to lead projects independently
Ability and skill to expertly manage systems and to engineer solutions with IT customers and vendors
Demonstrates strong knowledge of Project Management Methodologies through system implementations

Company

Houston Methodist

company-logo
Houston Methodist is one of the nation’s leading health systems and academic medical centers.

H1B Sponsorship

Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (11)
2023 (14)
2022 (12)
2021 (10)
2020 (10)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Brooke Graham
CEO Project Director
linkedin
leader-logo
David P. Bernard
Chief Executive Officer & Senior Vice President
linkedin
Company data provided by crunchbase