Relay Resources · 1 month ago
Vice President, Employee Experience and Talent Management - Hybrid
Relay Resources is an Equal Opportunity Employer focused on creating a diverse workforce and inclusive culture. The Vice President of Employee Experience and Talent Management will shape and execute a disability-centric talent strategy, leading functions such as Talent Strategy and Performance Management, Recruiting & Onboarding, Workforce Training & Professional Development, and the Employee Service Center to ensure equitable and high-quality services aligned with the company's mission.
LandscapingSupply Chain ManagementWarehousing
Responsibilities
Lead a team of HR Business Partners who support business units in strategic workforce planning, organizational design, talent strategy, and performance management using a strength-based approach
Serve as a consultative partner to senior leaders, aligning talent initiatives with business goals while maintaining a disability-inclusive and trauma-informed approach
Ensure HR practices reflect Relay’s commitment to accessibility, inclusion, and equitable opportunity for disabled and nondisabled employees
Lead the design and implementation of Relay’s performance management systems, ensuring clarity, accountability, and equity
Develop processes that support continuous feedback, coaching using the CliftonStrengths approach, and professional development
Partner with leaders to ensure performance practices reinforce a culture of respect, inclusion, and employee success
Lead the full-cycle recruitment and onboarding function, ensuring processes that are accessible, inclusive, and aligned with Relay’s disability-centric hiring practices
Develop talent pipelines through community partnerships and management of recruiting agencies that support a diverse workforce and meet the unique operational needs of the organization
Implement scalable onboarding strategies that improve employee engagement and retention
Direct the design and delivery of job training, skill development, leadership development, and ongoing learning programs
Ensure training programs incorporate disability-centric methodologies and promote upward mobility for disabled employees
Build a comprehensive learning framework that supports career growth and builds organizational capability based on the unique needs of the employee population segments
Direct the Service Center, Relay’s centralized, one-stop resource for employees and managers
Partner with the People Operations (compensation, benefits, HRIS, payroll, and employee relations) and Disability Inclusion teams (accessibility and inclusion team, resource navigators) to deliver world-class, disability-centric employee concierge services
Ensure high-quality, timely, and accurate responses to all HR-related inquiries, including benefits, policies, payroll coordination, and employee guidance
Drive continuous improvement to enhance accessibility, responsiveness, employee engagement, and employee satisfaction
Serve as a champion for Relay’s disability-centric culture and embed this approach across all talent practices and employee services
Partner closely with the executive team members to design long-term talent strategies that support organizational growth and employee success
Manage department budgets, staffing, and operational priorities across all four functions
Use data-driven insights to inform talent strategies and improve the employee experience
Qualification
Required
10+ years of progressive HR leadership experience, including leadership and management of multiple HR functions
Bachelor's degree in human resources or an applicable field; MBA or MS in Special Education or Adult Learning, or related advanced degree preferred
Human Resources professional certification strongly desired
Clifton Strengths certification strongly desired
Strong customer service experience desired
Experience working within disability-inclusive, mission-driven, or social enterprise environments strongly preferred
Demonstrated ability to lead teams, influence executive stakeholders, and drive organizational change
Deep knowledge of HR best practices, employment law, talent development, and inclusive workforce strategies
Strong commitment to accessibility, equity, and creating a supportive environment for disabled employees
Preferred
MBA or MS in Special Education or Adult Learning, or related advanced degree preferred
Strong customer service experience desired
Experience working within disability-inclusive, mission-driven, or social enterprise environments strongly preferred
Company
Relay Resources
Relay Resources is a non-profit organization management firm that provides supply chain, warehouse, landscaping and document services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-15
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