Blue Cross Blue Shield Association · 1 day ago
Vice President, Human Resources
Chicago, IL
Full-time
Onsite
Senior LevelBlue Cross Blue Shield Association is seeking a Vice President of Human Resources, a strategic leader responsible for shaping and executing enterprise-wide talent strategies. This role involves overseeing various HR functions, driving innovation in HR, and guiding the organization through digital transformation while ensuring effective workforce management and engagement.
CommunitiesInsurance
Responsibilities
Collaborate with the Chief People Experience Officer to anticipate future workforce needs and design strategies that align with organizational goals
Translates business strategy into a multi-year HR and workforce strategy, including skills, capacity, and productivity
Defines and continuously improves the HR operational model with clear roles, SLAs, and governance
Builds, creates and automates people analytics that supports the business and the people experience function in understanding how to best leverage the existing workforce and build flexible teams
Develops and executes a comprehensive strategy that drives organizational performance, fosters an inclusive culture, and supports business growth
Partners with executive leadership to identify future workforce needs and builds strategies to attract, develop, and retain top talent
Drives enterprise-wide change initiatives, particularly those related to digital transformation, automation, and adoption of AI-enhanced capabilities
Serves as a trusted advisor to senior leadership on workforce trends, organizational design, and talent priorities
Provides strategic HRBP support for the Chief People Experience Officer
Champions the integration of AI into HR processes, including recruiting, onboarding, workforce planning, learning, talent management, and employee support
Builds organizational readiness for AI by developing frameworks and upskilling strategies and guidelines for responsible and ethical AI use
Collaborates with IT, Legal, and business units to evaluate and implement HR technologies, ensuring transparency, trust, and data privacy
Monitors AI trends, emerging technologies, and future-of-work research to anticipate impacts and guide proactive organizational strategy
Owns talent acquisition strategy and internal mobility programs
Oversees recruitment and workforce planning to ensure the right talent is in place for today and tomorrow
Provides strategic guidance for HR Business Partner and Employee Relations teams by ensuring fair and consistent practices that build trust and engagement, while aligning these efforts with the overall dynamic business strategy
Oversees the People Innovation & Enablement function, ensuring seamless delivery of HR services, operational excellence, and continuous process improvement across the employee lifecycle
Oversees HRIS strategy, implementation, and optimization, ensuring an integrated systems architecture that supports data integrity, automation, and scalable HR service delivery
Drives HR technology roadmap in partnership with IT, evaluating and implementing platforms for workforce management, employee experience, talent analytics, and AI-enabled tools
Establishes governance frameworks for HR systems, ensuring compliance with data privacy regulations, security protocols, and ethical use of employee data
Owns talent management and development strategy functions including succession planning, leadership development programs, performance enablement, and career pathing frameworks
Oversees the design and delivery of learning strategies that build both foundational and advanced capabilities, ensuring workforce readiness for current and future business needs
Leads enterprise-wide workforce enablement initiatives, including upskilling programs, competency frameworks, and change management strategies along with competency management
Partners with cross-functional leaders to integrate talent development priorities with business objectives, measuring impact through workforce analytics and business outcomes
Drives documentation and standardization of People Operations processes, creating scalable operating models that support growth and organizational agility
Ensures HR systems and operations evolve to support AI-augmented work, including workflow automation, intelligent case management, and predictive workforce planning tools
Drives initiatives that promote inclusion and belonging across the organization
Supports the Chief People Experience Officer in the BCBSA Foundation Strategy and the delivery and support of our community partnership with our BCBSA affiliated partnership, as well as support and enable community impact and giving across the Blue System
Fosters a values-driven and inclusive culture that embraces learning, innovation, ambiguity, and adaptability
Evolves the employee value proposition (EVP) to reflect modern expectations, including flexible work, meaningful development, and purposeful work supported by intelligent technologies
Drives employee experience across the lifecycle with measurable outcomes
Directs and develops a high-performing HR leadership team across multiple disciplines
Enhances HR operations through automation, workflow optimization, and data-driven decision-making
Ensures compliance with all federal, state, and local employment laws, as well as emerging regulations related to AI and data ethics
Oversees the HR analytics strategies to provide actionable insights on organizational health, workforce trends, and talent performance
Drives process documentation, process optimization and a scalable and adaptable talent organization
Partners with compensation & benefits to ensure market-competitive, equitable and transparent total rewards
Understanding of AI’s role in HR and talent management, including generative AI, predictive analytics, and automation
Ability to evaluate AI solutions and integrate them responsibly into HR practices
Skill in leading workforce AI upskilling, including change management and adoption strategies
Ability to take a long-term, enterprise-wide view of workforce strategy in a dynamic, AI-accelerated environment
Strong capability to translate strategy into executable, scalable employee programs
Executive presence with the ability to influence senior leaders and serve as a trusted advisor
Experience leading through ambiguity and driving transformation at scale
Commitment to designing human-centered programs that balance technology, empathy, and business outcomes
Ability to use analytics, insights, and predictive tools to guide strategies across talent, culture, and workforce planning
Proven skill in managing organizational change and enabling workforce adoption of new technologies and ways of working
Proven skill in driving sustainable, documented processes across an Enterprise for sustainable results
Qualification
Required
Strategic leader responsible for shaping and executing enterprise-wide talent strategies
Experience in overseeing multiple HR functions, including Talent Management, HRIS, HR Business Partners, Talent Acquisition, and Community & Connection
Ability to guide the organization through digital transformation and shape the future workforce
Experience integrating artificial intelligence (AI) and advanced technologies into HR practices
Ability to build AI-ready capabilities across the enterprise
Ensuring ethical, responsible use of emerging technologies in partnership with IT
Experience in strategic workforce planning and leadership
Ability to translate business strategy into a multi-year HR and workforce strategy
Experience in defining and continuously improving the HR operational model
Ability to build and automate people analytics
Experience in developing and executing a comprehensive strategy that drives organizational performance
Ability to partner with executive leadership to identify future workforce needs
Experience driving enterprise-wide change initiatives related to digital transformation and automation
Ability to serve as a trusted advisor to senior leadership on workforce trends
Experience in championing the integration of AI into HR processes
Ability to build organizational readiness for AI
Experience collaborating with IT, Legal, and business units to evaluate and implement HR technologies
Ability to monitor AI trends and emerging technologies
Experience owning talent acquisition strategy and internal mobility programs
Ability to oversee recruitment and workforce planning
Experience providing strategic guidance for HR Business Partner and Employee Relations teams
Ability to oversee the People Innovation & Enablement function
Experience overseeing HRIS strategy, implementation, and optimization
Ability to drive HR technology roadmap in partnership with IT
Experience establishing governance frameworks for HR systems
Ability to own talent management and development strategy functions
Experience overseeing the design and delivery of learning strategies
Ability to lead enterprise-wide workforce enablement initiatives
Experience driving documentation and standardization of People Operations processes
Ability to ensure HR systems and operations evolve to support AI-augmented work
Experience driving initiatives that promote inclusion and belonging
Ability to support the Chief People Experience Officer in community partnership strategies
Experience fostering a values-driven and inclusive culture
Ability to evolve the employee value proposition (EVP)
Experience driving employee experience across the lifecycle
Ability to direct and develop a high-performing HR leadership team
Experience enhancing HR operations through automation and data-driven decision-making
Ability to ensure compliance with all federal, state, and local employment laws
Experience overseeing HR analytics strategies
Ability to drive process documentation and optimization
Experience partnering with compensation & benefits to ensure market-competitive total rewards
Understanding of AI's role in HR and talent management
Ability to evaluate AI solutions and integrate them responsibly into HR practices
Skill in leading workforce AI upskilling
Ability to take a long-term, enterprise-wide view of workforce strategy
Strong capability to translate strategy into executable employee programs
Executive presence with the ability to influence senior leaders
Experience leading through ambiguity and driving transformation at scale
Commitment to designing human-centered programs
Ability to use analytics and insights to guide strategies
Proven skill in managing organizational change
Proven skill in driving sustainable processes across an Enterprise
Benefits
Paid time off
11 holidays
Medical/dental/vision insurance
Generous 401(k) matching
Lifestyle spending account
Many other benefits
Company
Blue Cross Blue Shield Association
Blue Cross Blue Shield Association is a national federation of 36 independent operated Blue Cross and Blue Shield companies.
Founded in 1929
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Keck
President and CEO
Lynn Merritt
Chief People Experience Officer
Recent News
2025-11-01
2025-10-31
Company data provided by crunchbase