PSI (Proteam Solutions) · 2 weeks ago
Digital Production QA Analyst
United States
Full-time
Remote
Mid Level
3+ years expPSI (Proteam Solutions) is seeking a Digital Production QA Analyst to join their Digital Commerce Operations team. This role is responsible for ensuring executional quality and deployment readiness across Email, Push, and SMS channels through detailed QA processes.
CRMInformation Technology
Responsibilities
Perform end-to-end QA for Email, Push, and SMS campaigns, including front-end content, back-end configuration, and deployment readiness
Validate campaign setup within Salesforce Marketing Cloud (SFMC), reviewing configuration, targeting, personalization, and deployment settings prior to send
Ensure deployment readiness by confirming all required steps are completed before launch
Review and validate creative assets, copy, calls-to-action, links, and promotional language across channels
Ensure click-throughs, dynamic content, and personalization logic function as intended
Own and maintain PR and QA documentation from initial execution through final approval and deployment
Partner with Operations and Marketing teams to confirm promotional accuracy and campaign intent
Communicate cross-functionally to resolve QA issues and ensure executional accuracy
Document QA findings clearly and consistently to support auditability and operational transparency
Support high-volume, fast-paced campaign execution while maintaining a high bar for accuracy
Qualification
Required
Bachelor's degree or equivalent professional experience
3-4 years of hands-on Salesforce Marketing Cloud (SFMC) experience
3-4 years of experience in digital messaging QA, email operations, or production roles
Strong understanding of deployment QA
Working knowledge of HTML with the ability to read and identify errors
Strong attention to detail and ability to stay focused for extended periods
Highly organized with excellent time management skills
Comfortable working in a high-volume, deadline-driven environment
Strong written and verbal communication skills
Ability to collaborate effectively across cross-functional teams
Adaptable and comfortable with changing priorities and last-minute updates
Preferred
Experience with Airship (Push) and Attentive (SMS)
Experience QA'ing Push and SMS campaigns
Familiarity with Smartsheets or similar project management tools
Experience with Litmus
Basic HTML coding experience
AMPscript familiarity
Experience with analytical tagging for marketing tracking and reporting
Company
PSI (Proteam Solutions)
Established in 1992, PSI (Proteam Solutions Inc) has grown from a one man start up to a multi-million dollar IT Consulting, Workforce Solutions and Enterprise Resource Solutions firm providing senior-level consulting and talent management solutions to both the Private and Public Sector.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Monty Ragland
President & CEO
Monica Dominic
Chief Client Officer
Recent News
Business Journals
2022-09-01
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