Houston Methodist · 1 week ago
Patient Observation Technician - Nights
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expHouston Methodist is a healthcare organization seeking a Patient Observation Technician for their team. This role is responsible for providing continuous electronic observation and surveillance of patients, assisting in patient care, and communicating effectively with nursing staff and the interprofessional care team.
Health CareMedical
Responsibilities
Demonstrates basic knowledge and skills necessary to communicate appropriately and provide continuous, electronic observation and surveillance of assigned age-specific, diverse patient population, assisting in the delivery of patient care and services
Verbally redirects the patient from engaging in at-risk behaviors and summoning nursing staff when patient requires assistance, and reports observations and patient problems to the licensed nurse
Practices Patient and Family-Centered Care in concert with Houston Methodist ICARE values
Promotes a positive work environment with the interprofessional care team
Participates in teamwork by responding positively to requests for assistance
Works well with others to make contributions to the work effort as a whole and facilitates problem resolution
Interacts with peers, staff and patients in a supportive and respectful manner
Encourages open communication to achieve mutual understanding
Communication is positive and professional
Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner
Functions as a liaison between patients, families and staff to troubleshoot and resolve telesitter issues
Responds quickly, logically and patiently to questions or requests from patients and hospital staff
Organizes daily work flow, problem-solves basic and routine matters, and prioritizes simultaneous situations, seeking guidance and assistance from preceptor, licensed nurse, or management when needed
Maintains visual observation of assigned patients at all times and verbally redirects patients over digital 2-way audio device
Delivers AvaSys Mobile Carts to patient rooms, sets up the unit, and assists with testing of the unit’s position, camera, and audio speaker
Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability, i.e. shift handoff/report
Communicates with interdisciplinary team and responds quickly to patient behavioral changes
Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes
Provides for the privacy of patients and families, keeping the safety of the patient in mind
Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care
Seeks help and/or advice as soon as possible when patient appears to pose a threat to themselves or others
Participates in a collaborative identification and reporting of patient safety issues
Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability
Uses resources efficiently; does not waste supplies
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime
Utilizes time between heavy workloads efficiently and helps other team members
Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel
Completes and updates the individual development plan (IDP) on an on-going basis
Offers innovative solutions through participation in performance improvement projects and shared governance activities
Qualification
Required
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software and navigates a windows-based environment
Demonstrate ability to maintain poise under stress
Completes required continuous training and education, including department-specific requirements
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
H1B Sponsorship
Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (11)
2023 (14)
2022 (12)
2021 (10)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
Company data provided by crunchbase