Baptist Health · 1 day ago
Office Specialist I, Behavioral Health, Baptist Southbank
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expBaptist Health is seeking an Office Specialist I for their Southbank campus, offering a Full-Time Day shift opportunity. The role involves providing business services for patients, including registration, handling payments, and assisting with appointments and medical records.
Emergency MedicineHealth CareHospitalMedicalNon ProfitPrimary and Urgent Care
Responsibilities
Greet patients and visitors in a friendly and polite way. Answer phones, make reminder calls, and help patients with questions
Be willing to learn new tasks, understand HMO/PPO insurance rules, and assist with billing alerts and insurance updates as needed
Schedule patient appointments and help set up special testing for bariatric patients
Help with faxing, copying, scanning medical records, ROI’s, and assisting patients with medical record requests
Post payments and update patient accounts in the electronic medical record system. Collect ROA’s, co-pays, self-pay payments, and other money at the time of service
Get patient records ready for the next day’s clinic visits by verifying patient demographics and insurance information to include billing alerts, updating patient information, and pharmacy details
Work with the team on referrals, prior authorizations, and tracking orders to keep the office running smoothly
Be dependable, problem solver, communicate well with doctors and coworkers, and complete tasks on time without needing constant supervision
Learn to use our TMS (Transcranial Magnetic Stimulation) equipment and help patients during treatment (training provided)
Qualification
Required
High School Diploma/GED
1-2 years Front Desk Experience
Experience working in a Medical Office
Preferred
Associate's Degree
Benefits
Eligible for Up to $1,000 Sign-On Bonus
Company
Baptist Health
Baptist Health provides primary care, behavioral health, and emergency care services.
10001+ employees
H1B Sponsorship
Baptist Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (2)
2022 (3)
2021 (20)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Michael Mayo
President and CEO
Matthew Zuino
Executive Vice President and Chief Operating Officer
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