Portals and Communications Administrator jobs in United States
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First Onsite Property Restoration · 4 hours ago

Portals and Communications Administrator

First Onsite Property Restoration is seeking a Portals and Communications Administrator to facilitate effective communication through the portal and ensure customer satisfaction. The role involves organizing data, managing client portals, and overseeing projects while maintaining compliance with company policies.

CommercialCustomer ServiceIndustrialWater

Responsibilities

Organize and manage data, reports, and administrative tasks
Track project costs and alert leadership to potential overruns
Maintain PAC tracker and ensure compliance documentation
Manage client portals and communicate SOPs to team members
Oversee projects from dispatch to invoicing, including after-hours as needed
Ensure all client needs are met while following company and regulatory policies

Qualification

Customer service experienceData entry skillsProject administrationComputer skillsProperty restoration

Required

2+ years customer service experience
Intermediate computer, multi-screen, and data entry skills
High school diploma or equivalent

Preferred

Project administration experience
Knowledge of property restoration

Company

First Onsite Property Restoration

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We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond.

Funding

Current Stage
Late Stage

Leadership Team

I
Ian Milne
CEO
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Cason Hayes
Gm of Tn
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Company data provided by crunchbase