Holman · 14 hours ago
Document Specialist I
Mount Laurel, NJ
Full-time
Onsite
Entry, Mid Level
2+ years expHolman is a family-owned, global automotive services organization committed to delivering exceptional customer experiences. The Document Specialist I role involves managing Licensing documents, engaging with clients, and providing administrative support to ensure efficient case management.
AutomotiveSales Automation
Responsibilities
Intakes, catalogues, and scans Licensing documents, and upload the scans to client Licensing cases
Maps inbound Licensing documents to corresponding client cases
Engages with clients regarding Licensing documents
Outbounds physical Licensing documents to clients
Assists and supports team members (e.g., Document Specialist I – Storage) depending on capacity and development goals
Monitor and Update Case Progress
Create and Manage Ghost Cases
Client Outreach and Communication
Outbound Registration and Plate Management
Administrative Support
Perform all other duties and special projects as assigned
Qualification
Required
High School Diploma or equivalent required
Strong problem-solving skills and the ability to handle multiple tasks simultaneously
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Ability to work independently and as part of a team
Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc
2-4 years' experience in case management, administrative support, or customer service related fields
Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
Understanding of accounting principles and bookkeeping software may be required
Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security
Preferred
A degree in Business Administration or relevant field preferred
Previous experience in case management, administrative support, or customer service is a plus
Additional education, certifications, or experience are a plus
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Company
Holman
Holman offers a unique set of complementary services that address your changing needs.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hurren
Chief Financial Officer
Glenn A Gardner
COO
Recent News
2024-05-05
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