JazzX AI · 8 hours ago
Director - UX Design
Los Altos, CA
Full-time
Onsite
Director/Executive
12+ years expJazzX AI is redefining the future of enterprise work by building AI-native digital workers that enhance productivity and decision-making. The Head of UX Design will lead the UX vision and establish a world-class UX organization, focusing on how humans and AI collaborate in complex enterprise environments.
Computer Software
Responsibilities
Define the UX vision for AI-native digital workers: Set principles that balance automation with oversight—clarity, control, explainability, trust, and speed—for enterprise users managing high-stakes workflows
Lead user research and workflow discovery: Build the research practice and become deeply fluent in enterprise personas—their incentives, constraints, and pain points
Architect the platform experience and design system: Build the foundational design system and define AI-specific patterns for task state, reasoning visibility, confidence signaling, audit trails, and enterprise-grade controls
Own end-to-end product experience and adoption: Oversee UX across all product surfaces, define success metrics, and ensure JazzX is embedded into users' day-to-day enterprise workflows—not experienced as another tool, but as part of how work gets done
Build the UX function and design culture: Hire, mentor, and scale a world-class team of product designers, UX researchers, and content designers
Support product storytelling and demos: Partner with Product, Marketing, and Sales to translate capabilities into crisp, intuitive narratives for enterprise buyers and end users
Qualification
Required
0 → 1 builder with startup DNA: Able to architect an end-to-end user experience from scratch. A player-coach who will stay hands-on (Figma, prototyping, research) while laying the foundation for scale
Deep enterprise software experience: Proven track record designing complex B2B applications for professional users. You understand enterprise buying cycles, multi-persona workflows, and the realities of deploying software in large organizations
AI-native and agentic UX expertise: Deep experience designing AI-powered systems where AI performs consequential work and humans supervise outcomes. Strong instincts around human-in-the-loop controls, explainability, auditability, and trust-building UX. This is not chatbot UX
Full-stack UX leader: Equally strong in user research, information architecture, product design, user interaction design, visual design, prototyping, and usability testing—with a high bar for craft and shipped quality
Design systems thinker: Able to build a scalable design system that increases engineering velocity while keeping the product coherent across workflows and future vertical expansions
AI-fluent in your own practice: Uses AI tools in your design work—prototyping, research synthesis, concept generation. The design leader should be pushing boundaries on AI-assisted design, not just designing for AI
Comfortable in regulated, complex domains: Experience designing for environments where accuracy, compliance, and trust matter (financial services, healthcare, legal). Mortgage/lending experience is a strong plus
12+ years of UX design experience, with a proven track record leading design for enterprise products and a strong portfolio demonstrating shipped enterprise products, complex workflows, and design systems
Company
JazzX AI
About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase