Molly Maid USA · 6 hours ago
Customer Service Representative
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$14/hr - $15/hrMolly Maid is a reputable cleaning service company seeking a Customer Service Representative to enhance customer satisfaction and professionalism. The role involves communicating with customers, booking estimates, and resolving concerns while promoting a positive team culture.
Home Services
Responsibilities
Grow and retain customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we’ll celebrate milestones as a team and have fun in the process!
Communicate with customers and leads in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win
Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team
Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution
Qualification
Required
Legally authorized to work in the United States
Complete a background check
You are available to work Monday through Friday during the day, 7:30am to 5:30pm
Have a driver License
You can multi-task, prioritize, and manage time effectively
You have strong interpersonal, oral and written communication skills
You are comfortable with a computer and technology, especially Microsoft office
Preferred
Prior customer service, office or cleaning experience preferred but not required!
Bilingual English/Spanish is helpful but not required
Benefits
Paid training on our proven systems that delight customers.
A stable and consistent work schedule
A fun culture where success is celebrated as a team
Access to ongoing training
Branded and comfortable clothing
Advancement opportunities – we promote from within!
Earn paid time off
Paid holidays
Company
Molly Maid USA
Trusted, Professional, Residential Maid Service Having a clean, comfortable home is important.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-06-12Acquired
Recent News
2025-08-13
2025-05-01
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