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Ozarks Technical Community College · 19 hours ago

Part-Time Academic Resource Center Assistant I

Springfield, MO

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Ozarks Technical Community College is dedicated to providing accessible and high-quality education. The ARC Assistant I is responsible for welcoming visitors, managing tutoring appointments, and facilitating online tutoring sessions while maintaining a professional environment in the Academic Resource Center.

EducationHigher EducationUniversities

Responsibilities

Provide a friendly and respectful welcome to all visitors

Check students in and out of scheduled and drop-in appointments with ARC support teams

Help manage and track tutoring appointments

Answer the ARC phone as needed and provide referrals and directions to campus resources

Help manage tutoring email accounts and provide basic assistance with computers and printers

Facilitate online tutoring in Zoom

Check in/out ARC materials and answer simple queries about materials and resources in the ARC

Maintain general cleanliness of the ARC as assigned

Communicate in a professional and timely manner with other staff

Seeks assistance from staff whenever they have any uncertainty about responding to a visitor’s need or question

Follow all college policies and ARC expectations, maintaining confidentiality and respect for all users

Other duties as assigned

Qualification

Basic computer skillsTask prioritizationCustomer service experienceOffice environment experienceConfidential information handlingPunctualProfessionalInterpersonal skillsClear communicationAdaptability

Required

High school diploma or equivalent

Basic computer skills

Interpersonal skills

Punctual and professional

Ability to appropriately handle confidential information

Ability to prioritize several tasks within a shift

Ability to work well with others

Ability to communicate clearly and professionally

Adaptable

Preferred

Experience working in a fast-paced, office environment

Experience in customer service

Company

Ozarks Technical Community College

Ozarks Technical Community College is a school in Springfield.

Founded in 1990

Springfield, Missouri, USA

501-1000 employees

http://www.otc.edu/

Funding

Current Stage

Late Stage

Total Funding

$0.08M

Key Investors

Missouri Department of Economic Development

2023-04-20Grant· $0.08M

Leadership Team

Hal Higdon

Chancellor

Rob Rector

Vice Chancellor for Administrative Services

Recent News

Springfield Business Journal

People You Need to Know: Hal Higdon

2025-12-22

Dr. Aaron Light named Provost at Ozarks Tech

2025-04-29

Springfield Business Journal

Ozarks Tech presented with 7-figure donation

2025-04-18

Company data provided by crunchbase