CFS · 12 hours ago
Encompass Administrator
East Lansing, MI
Full-time
Onsite
Entry, Mid Level
$65K/yr - $100K/yrCFS is a company seeking a Full-time, Permanent Encompass Administrator to be an integral part of their Mortgage Technology Team. The role involves managing Encompass integrations, troubleshooting user issues, and implementing code changes to enhance system functionality.
Human ResourcesStaffing Agency
Hiring Manager
Nolan Balkema
Responsibilities
Work within Encompass integrations including LoanNex Pricing, TPO Connect, LO Connect, Consumer Connect, Velocify, DataConnect and other Ellie Mae Network services
Manage user tickets related to user issues for assigned persona/system and provide interdepartmental support by responding to inquiries, troubleshooting problems, and determining solutions
Write or modify application programs according to standards utilizing modern programming languages/technologies and applies industry standard software development best practices
Analyze system changes to assess business impact and translate requirements into efficient solutions
Design, develop, and implement code changes; create test scripts and documentation; manage test environments; and coordinate production releases
Walk internal customers through problem solving process, provide feedback and see problems through to resolution
Qualification
Preferred
Experience supporting and administering Loan Origination Software such Encompass by ICE Mortgage Technology
Experience with Encompass Web, Encompass 360 or JavaScript
Knowledgeable of mortgage loan process, current mortgage lending laws & regulations, mortgage loan documentation, mortgage loan terminology
Comfortable using a ticketing system such as JIRA
Experience with input form builder and business rules
Ability to build custom forms
Willingness to learn new technologies and preserve and grow your knowledge of ICE Mortgage Technology products and services and helpdesk procedures
Good communication and collaboration skills
Experience with Encompass, LO Connect, Velocify, Consumer connect, TPOC (wholesale / correspondent portal), Data Connect, LoanNex (Pricing Engine), or SnapDocs (Hybrid Closing Vendor)
Exposure writing code in JavaScript or Visual Basic
Experience with Encompass Partner Connect (EPC) creating automated workflows
Benefits
Free Healthcare
Retirement Plan w/ match
3.5 Weeks PTO
Company
CFS
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Casey
CEO, Founder
Company data provided by crunchbase