Philip Morris International U.S. · 23 hours ago
Manager Commercial Capability Development
Stamford, CT
Full-time
Onsite
Mid, Senior Level, Lead/Staff
$140K/yr - $187K/yr
8+ years expPhilip Morris International (PMI) is transforming its business to deliver a smoke-free future. The Manager of Commercial Capability Development will establish learning mechanisms, develop training strategies, and support sales readiness for the commercial teams.
Consumer Goods
No H1B
Responsibilities
Establish the mechanisms to identify Commercial learning needs to close performance gaps across critical audiences, leveraging global frameworks and tools. Collaborate with the Commercial teams, Sales and develop the Training Calendar, based on gap analysis
Trans create, co-create and develop Commercial Capability Development Strategy & Content, transform learning environment, collaborating with Sales Leaders and the P&C team
Build capabilities and training platform for all sales facing touchpoints and its execution including but not limited to – Commercial Acumen, Sales, Product Training, selling capability, soft skills, technical knowledge skills & capability associated to role and channel, Smoke Free Products, Science at PMI, etc. Knowledge management through PMI Campus and other platforms
Support sales readiness adaptation of Smoke Free Portfolio of products related training to market needs. Support adaptation & develop local support toolboxes (E-learning, manuals, and any supporting tool) based on gaps identified with the commercial organization, Sales leaders and P&C
Track & measure impact of programs (deployment, engagement and effectiveness)
Acts as SME for brand and consumer commercial teams
Recognize and adapt standardized capabilities training based on channel and/ or platform
Work cross functionally to ensure effective training deployment and support for Retail staff education
Budget management
Prior involvement in sales training deployment and support
Proven experience in Commercial Capability Development, Learning & Development, or Sales Enablement
Background in designing and implementing training programs for commercial or sales teams
Experience in gap analysis and creating training calendars aligned with business needs
Hands-on experience with content creation and localization
Experience in tracking and measuring training effectiveness (deployment, engagement, ROI)
Exposure to budget management for training and capability development initiatives
Collaboration experience with cross-functional teams (Sales, Commercial, P&C)
Qualification
Required
Bachelor's degree, 8+ years of relevant experience preferred
Proven experience in Commercial Capability Development, Learning & Development, or Sales Enablement
Background in designing and implementing training programs for commercial or sales teams
Experience in gap analysis and creating training calendars aligned with business needs
Hands-on experience with content creation and localization
Experience in tracking and measuring training effectiveness (deployment, engagement, ROI)
Exposure to budget management for training and capability development initiatives
Collaboration experience with cross-functional teams (Sales, Commercial, P&C)
Legally authorized to work in the U.S. without the need for sponsorship now or in the future
Preferred
Knowledge of commercial frameworks and global capability development standards
Understanding of consumer and brand dynamics within commercial teams
Experience working in multinational or matrix organizations
Strong commercial acumen and understanding of sales processes
Expertise in training design and delivery (including e-learning, manuals, toolboxes)
Ability to develop capability frameworks for multiple touchpoints (sales, product, soft skills, technical)
Proficiency in project management and stakeholder engagement
Analytical skills for performance gap identification and impact measurement
Excellent communication and facilitation skills for diverse audiences
Adaptability to standardize and customize training based on business needs
Familiarity with digital learning tools and platforms
Strong organizational and planning skills for managing calendars and timelines
Ability to manage external partnerships
Benefits
Annual bonus (applicable based on level of position)
Great medical, dental and vision coverage
401k with a generous company match
Incredible wellness benefits
Commuter benefits
Pet insurance
Generous PTO
Company
Philip Morris International U.S.
Philip Morris International’s U.S. businesses (PMI U.S.) are invested in America’s future.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Becca VanderBush
Senior Human Resources Business Partner
Company data provided by crunchbase