Thorlabs · 3 weeks ago
Inside Sales Representative I
Newton, NJ
Full-time
Hybrid
Mid Level
$60K/yr - $79K/yr
3+ years expThorlabs is a company dedicated to advancing science through innovative photonics technologies. The Inside Sales Representative will provide exceptional service and tailored solutions to customers, manage relationships, and drive sales growth through proactive prospecting and effective communication.
Health CareManufacturing
Responsibilities
Serve as the primary point of contact for key accounts within the assigned region, ensuring consistent communication and relationship management
Coordinate, qualify, and manage incoming leads to drive regional growth
Develop sales opportunities by prospecting, researching, and identifying potential new accounts to achieve revenue goals
Maintain and update CRM data, including leads, opportunities, sales campaigns, and customer follow-ups
Collaborate with internal teams to support the deployment of targeted sales campaigns
Support volume pricing requests and ensure timely responses to customer needs
Communicate Thorlabs' services, brand identity, and tailored solutions effectively
Promote and manage the New Lab Program by qualifying leads and supporting onboarding of new accounts
Enhance customer experience and provide E-Procurement solutions
Collaborate with the sales admin team to support quotes and order escalations
Travel to university campuses and government labs for customer visits and relationship development as needed
Qualification
Required
3+ years in similar role with customer service, inside sales, account management and/or project management experience
B.S. required, preferably in business or marketing
Excellent attention to detail
Excellent communication and collaboration skills
Intermediate MS Office proficiency: especially Outlook and Excel, Expert proficiency in Excel, ERP/MRP systems or CRM is highly desirable
Able to learn new technologies, new applications, and new developed products
Ability to fluently write and speak English
Benefits
Medical, dental and vision insurance
Company paid life insurance
A generous PTO package
A 401(k) plan
Tuition reimbursement
Company
Thorlabs
Thorlabs is a privately held optical equipment company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Heim
Chief Technology Officer & General Manager
Larry Wineberg
CFO
Recent News
2026-01-15
2026-01-14
2025-12-10
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