Unitus Community Credit Union · 1 day ago
Asst Mgr - Branch
Unitus Community Credit Union is a people-focused organization committed to improving and growing. The Assistant Branch Manager will provide leadership and guidance to ensure exceptional service for members, while also managing daily operations and supporting staff development.
CommunitiesFinanceFinancial Services
Responsibilities
Proactively assist our membership to enhance their experience with the credit union through branch sales and service activities. Follow through to resolve member requests and challenges
Provide support, guidance and advice to employees for issue resolution, clarification, escalation diffusion, override/escalation and a variety of other moderately complex branch issues. Serve as backup to the Branch Manager
Complete daily operational tasks such as cash controls, lobby management, and daily, monthly, and quarterly operation audits
Provide input to management regarding individual performance reviews and staff hiring decisions
Collaborate with the Branch Manager to identify staff training needs, conduct regular staff briefings for operational and financial services educational topics, and present procedural updates or changes
Additional duties as needed
Qualification
Required
Bachelor's degree in a related field or related equivalent work experience
At least 3 years of credit union or banking branch experience with knowledge and experience in a wide range of deposit and lending financial products
Basic skills to lead others effectively, including experience guiding others in resolution of procedures and/or policies and problem resolution
Strong knowledge of credit union and/or banking products and services and ability to present, explain and refer products and services to members
Excellent interpersonal and communication skills including effective listening, speaking and writing
Demonstrated decision-making and problem-solving skills with excellent attention to detail and follow through
Preferred
Fluency in Spanish is a plus
Benefits
Medical + Dental + Vision
Flexible Spending Accounts + HSA
Employees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employment
Unitus recognizes 12 paid holidays per year
401(k) Retirement Savings
Annual Incentives (*eligibility dependent)
Employee Assistance Plan
Tuition Reimbursement
Student Loan Debt Repayment
Transit & Parking benefits
Paid Volunteer Time Off
Company
Unitus Community Credit Union
Unitus is a not-for-profit financial institution which provide a variety of products and services.
Funding
Current Stage
Growth StageRecent News
2025-08-14
2025-03-06
2025-02-26
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