Zurich Insurance · 18 hours ago
Lead Compliance Analyst
Stevens Point, WI
Full-time
Hybrid
Senior Level
5+ years expZurich Cover-More is one of the world’s leading travel insurance and assistance providers, and they are seeking a Lead Compliance Analyst to guide Travel Guard through its first-ever SOC 2 journey. The role involves leading the end-to-end SOC 2 audit process, developing compliance artifacts, and partnering with cross-functional teams to ensure ongoing compliance and strengthen customer trust.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Lead the end‑to‑end SOC 2 audit process from initiation through final reporting, including scoping, evidence collection, gap remediation, and coordination with external auditors
Develop, document, and maintain compliance artifacts such as policies, procedures, control matrices, and risk registers tailored to travel‑insurance operations (e.g., claims handling, customer portals, payment processing)
Partner cross‑functionally with IT, Security, Legal, Operations, and other teams to design and implement controls that address industry‑specific risks, including PCI, global privacy regulations (GDPR/CCPA), and sensitive traveler data handling
Establish processes for continuous monitoring and internal control testing to maintain ongoing SOC 2 compliance and support future Type 1 and Type 2 audits
Stay current on AICPA SOC 2 updates, evolving Trust Services Criteria, and regulatory requirements that affect the travel insurance and travel‑assistance sectors
Mentor and guide team members on SOC 2 best practices and contribute to related control frameworks such as ICIF/ICFR
Qualification
Required
A bachelor's degree in Information Systems, Business, Cybersecurity, or related field
5+ years in IT audit, compliance, or risk management with 3+ years leading SOC 2 audits (experience initiating first-time audits highly preferred)
Exemplary customer service skills when communicating with internal teams and external customers
Exceptional communication skills to explain complex compliance topics to technical and non-technical audiences
Strong project management, analytical, and leadership abilities; team mentoring experience is advantageous
Ability to shift priorities based on deliverables and project deadlines
Benefits
Job flexibility
Career growth
Take the time you need, for you and your community
Investing in your health and your future
Diversity and inclusion
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Walter Jopp
Chief Executive Officer - ME Life
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