KSB US · 16 hours ago
Field Service Engineer
Thomson, GA
Full-time
Onsite
Senior Level
5+ years expKSB is a leading supplier of pumps, valves and related services, with a global presence and a commitment to innovation and sustainability. The Field Service Engineer will be responsible for installation, commissioning, maintenance, and repair of pumps and valves, while engaging directly with customers and ensuring optimal equipment performance.
Mechanical Or Industrial Engineering
Responsibilities
Technical Leadership: Supervise and guide the installation, start-up, inspection, and maintenance of centrifugal pumps and related systems at customer sites
Customer Engagement: Act as the technical liaison, cultivating trusted relationships with client personnel, interpreting contract requirements, addressing concerns, and providing exemplary service
Troubleshooting & Problem-solving: Identify potential issues, recommend solutions, and implement corrective actions quickly and efficiently
Documentation & Reporting: Prepare detailed technical reports following each assignment, summarizing activities, findings, solutions, and recommendations
Training & Development: Deliver engaging, hands-on training and presentations on installation, operation, maintenance, and repair procedures, ensuring customer competence and confidence in KSB technologies
Compliance: Adhere to all company policies regarding travel, expenses, and asset management; ensure all administrative tasks (e.g., time and expense reporting) are completed accurately and on time
Continuous Improvement: Participate in ongoing training and stay abreast of the latest industry advancements and best practices
Qualification
Required
Outstanding organizational and time management abilities; able to prioritize tasks for optimal workflow
Clear and effective written and verbal communication skills for individual and group settings
Strong technical reading comprehension, especially with English technical documentation, diagrams, and schematics
Creative and analytical problem-solving mindset; able to anticipate and resolve issues efficiently
High level of social perceptiveness and emotional intelligence when working with diverse customer groups
Ability to apply general mechanical principles to specific, real-world scenarios (deductive reasoning)
Familiarity with metric (ISO) units, engineering tolerances, and mechanical drawing interpretation
Willingness and ability to travel extensively, often on short notice, for domestic and international assignments
Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
Preferred
Consultation and supervision skills for complex field installations and repairs (centrifugal pumps preferred)
Bachelor's degree in engineering, or a minimum of 5 years' hands-on experience in rotating equipment (installation, repair, maintenance, or commissioning; centrifugal pumps preferred)
Benefits
Fair framework conditions for collective wages and pensions
Flexible working time models
Individual training opportunities
The best career prospects
Company
KSB US
KSB US is a member of the KSB family of companies and combines innovative technology and excellent service to provide intelligent solutions.
501-1000 employees
H1B Sponsorship
KSB US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase