TEKsystems · 2 months ago
Customer Service Specialist
Lexington, NC
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Customer Service Specialist to assist patients and providers with order inquiries and provide support in a healthcare setting.
Information Technology
Responsibilities
Assisting Walk-In Patients (10-15 per day)
Answering incoming calls from patients or providers with upcoming orders (up to 20-30 calls per day)
Provide order status updates
Using online patient ordering forums and patient database
Electronic faxing
Communication with Doctor`s offices and hospitals learning about all durable medical equipment
Providing medical equipment from facility for walk in patients (minimal)
Qualification
Required
Ability to work independently and can apply critical thinking to solve next steps without every answer being given to them
administration support
customer service
front desk
administrative
microsoft office
health care
ms teams
zoom
data entry
receptionist customer service
medical
order processing
call center
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase