New Leaf Community Markets · 4 days ago
Produce Assistant Manager
Half Moon Bay, CA
Full-time
Onsite
Mid Level
$20/hr - $28/hrNew Leaf Community Markets is a cooperative focused on sustainable, locally-produced food. The Produce Assistant Manager will partner with the Produce Manager to oversee department operations, ensuring excellent customer service, managing staff, and maintaining department standards.
CommunitiesFood and BeverageLeisureLifestyle
Responsibilities
Engages the customer in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience
Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on the needs and conditions of the department
Represents company values. Works cooperatively and positively with fellow team members
Gives and receives feedback constructively, demonstrating the company's Speak Up culture
Promotes a collaborative team environment through recognition, leading by example, and working alongside staff
Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates a proactive approach to resolving staff issues and conflicts
Conserves company resources. Works consistent with company mission, vision, values, and sustainability program
Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies. Contributes to store cleanliness and maintains equipment. Inform store/department management of any problems
Observe all company rules and policies. Understands and complies with specific department or location guidelines, tasks, and responsibilities
Partner with the department manager to manage and provide oversight to all department areas. Assess, prioritize, and delegate tasks and production
Ensures consistency of department conditions. Ensures all department areas are stocked, rotated, and faced and adheres to merchandising standards and category schematics
Partner with the department manager to ensure satisfactory in-stock conditions in the department. Maintains appropriate inventory levels to achieve sales and margin goals
Orders products according to anticipated sales and seasonal needs. Trains staff to write orders consistent with department goals and standards to ensure product availability
Partner with the department manager to plan weekly ads, events, and holidays using tools and reports
Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items
Maintains professional vendor relationships
Ensures customer special orders are accurately placed and delivered
Receives and unloads merchandise, checking quality, count, and condition. Communicates any issues to management and the merchandising team
Stocks and rotates products with attention to product quality and expiration dates
Maintains cleanliness, organization, and rotation of all areas, products, and supplies
Partners with department manager to plan, lead, and analyze monthly perishable inventory
Demonstrates a solid understanding of labor, sales, and margin goals and factors that influence them. Works with department manager to meet labor and margin goals and schedule department accordingly. Develops and executes a plan when results do not meet expectations
Coaches the department to maintain appropriate, accurate, organized inventory and backstock. Handles damaged and spoiled products according to company policy
Maintains a working knowledge of department equipment and can train staff and troubleshoot errors
Leverages resources and labor to maximize efficiency without compromising quality and service standards
Balances administrative tasks with presence on the floor
Performs other tasks and duties as assigned
Qualification
Required
Previous customer service, food service, retail, or grocery experience is required
Previous supervisory or management experience is required
Excellent written and verbal communication skills are required
Basic to intermediate math and computation skills are required
Reading, understanding, and following through on verbal and written instructions
Skills to exercise sound judgment at all times
Skills to resolve conflicts and analyze various situations to find a solution
You should have the ability to speak, read, and understand English
Preferred
Previous produce experience in a retail, farm, or distribution environment is preferred
Entry- to mid-level proficiency with MS Office. Working knowledge of POS, inventory, or other retail-specific software is preferred
Company
New Leaf Community Markets
New Leaf Community Markets is a supermarkets company providing natural groceries, vitamins, meat, seafood, and organic produce.
Founded in 1985
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-11-12Acquired
Company data provided by crunchbase