Hartford HealthCare · 14 hours ago
Office Manager - Cardiology Arrhythmia
New Britain, CT
Full-time
Onsite
Entry, Mid Level
2+ years expHartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking an Office Manager for their Cardiology Arrhythmia department. The Office Manager will drive excellence in office operations, patient satisfaction, and staff performance while collaborating with management on strategic planning and operational strategies.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports, works well with with providers, and acts as a positive role model
Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiatives
Track and report on all practice financials, including A/R, charge management, RVU, income by CPT code, place of service, physician, and others
Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Oversee ordering medical supplies and manage office inventory
Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service. Manage patient and procedure scheduling, including coordination of doctors’ schedules
Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications
Develops, implements, and documents policies, procedures, and protocols that ensure compliance with all internal policies and external regulations
Ensures requisite staffing levels, and monitors attendance, time reports and payroll adjustments. Supervise staff hiring, terminations, vacation and sick time
Ensures excellent customer service levels as measured by patient, staff, and provider satisfaction surveys. Communicate with patients and referring physicians/offices regarding inquiries and complaints
Coordinate and oversee outside chart audits
Participates in inter-departmental meetings and serves as liaison to outside hospitals. Ability to relate effectively between the office and hospital departments in regard to billing, scheduling and authorizations
Qualification
Required
Ability to work independently and productively in a high volume, multifaceted work environment
Detailed oriented with an ability to prioritize and manage multiple task assignments in a highly organized fashion
Exceptional customer service skills
Exceptional communication and team development skills
Ability to present professionally and comfortably in often stressful and busy environments
Preferred
2-3 years of hospital or physician office experience preferred
Bachelor's degree preferred or comparative medical office experience in a hospital or physician office setting may be considered
Cardiology office experience strongly preferred
Excellent computer skills with Microsoft office applications and electronic medical records
Experience in EPIC charting systems and template management strongly preferred
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
10001+ employees
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase