First Choice Health · 20 hours ago
EAP Clinical Account Executive
United States
Full-time
Remote
Mid, Senior Level
2+ years expFirst Choice Health is seeking an EAP Clinical Account Executive to oversee the delivery of Employee Assistance Program services for corporate clients. This role involves managing EAP services, providing crisis intervention, and supporting employee mental health and wellness initiatives.
Employee BenefitsHealth CareMedical
Responsibilities
Responsible for client service and contract management for a book of business of EAP groups, including implementations of new contracts and renewal of existing contracts. Building relationships with brokers, HR and leadership teams to retain and support customers is a key function
Act as a strategic thought partner to brokers and corporate clients to develop annual EAP engagement plans that help to integrate EAP services into broader wellness, employee retention, and organizational health strategies
Serve as case manager for management referral cases as needed, providing HR/supervisor consultation, intake, and ongoing case management
Facilitate organizational trauma response services, both telephonically and on-site, following critical incidents such as workplace accidents or significant life events
Provide telephonic crisis support for employees and family members, offering immediate, professional guidance on mental health, substance use, and personal challenges
Conduct on-site and virtual training sessions on topics including crisis management, mental health awareness, leadership development, and trauma response
Develop and maintain comprehensive data reports on EAP utilization, trends, and outcomes, providing clients and brokers with actionable insights and recommendations for program improvement
Assist in provider recruitment and development of the EAP provider network
Assist in development of content for newsletters, policies and procedures, department standards, and other communications
Provide on-site services to clients that require frequent local and regional travel, and may require up to five days national travel
Other related duties as assigned
Qualification
Required
Master's degree in psychology, counseling, social work, or a related field; licensure (e.g., LCSW, LMFT, LPC) required
At least two years or equivalent EAP, behavioral health or clinical setting with focus on crisis intervention and trauma response
Current State Drivers License
Strong analytical and technical skills with experience generating and interpreting reports, using CRM/EHR databases, and fluency in productivity suites that include document creation, email, spreadsheets, presentations, communication and collaboration platforms
Ability to consult with corporate clients, offering professional guidance and strategic recommendations on mental health and wellness programs while maintaining impeccable confidentiality and boundaries
Proven experience and ability to work independently as well as collaboratively in a team based environment with other clinicians as well as paraprofessionals
Experience with and knowledge of substance use disorder
Skilled at developing and facilitating successful training and comfortable with public speaking
Provide on-site services to clients that require frequent local and regional travel, and may require up to five days national travel
Other related duties as assigned
Ability to see and hear within normal ranges with or without aid
Ability to bend, and move within normal ranges
Ability to drive long distances when necessary and must maintain a valid Washington state driver's license
Ability to be stationary for long periods of time
Finger and hand dexterity
Able to lift a minimum of 10-20 pounds
Ability to self-manage stress and emotions, maintaining a positive and professional attitude in intense environments
Preferred
Five years of experience in EAP, behavioral health or clinical setting with focus on crisis intervention and trauma response
Company
First Choice Health
First Choice Health specializes in health plan administration, employee assistance programs and medical management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Troy W. Williams, MBA
Vice President, Healthcare Systems Partnerships
Anisha Sood
Chief Financial & Strategy Officer
Recent News
2025-07-08
Company data provided by crunchbase