HCA Healthcare · 2 days ago
Credit Balance Team Lead
Brentwood, TN
Full-time
Onsite
Entry, Mid Level
1+ years expHCA Healthcare is committed to caring for patients with purpose and integrity. The Credit Balance Team Lead is responsible for training and supporting the Credit Balance staff, ensuring compliance with policies, and managing workflow and inventory within the department.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Help ensure compliance with company and departmental policies and procedures
Assist team members with questions and concerns
Develop and maintain educational and protocol materials
Train new team members
Work as a liaison between team members and other departments
Monitor inventories and coordinate workflow to ensure department responsibilities are worked and resolved timely
Perform root cause analysis, identify potential solutions, and escalate to management
Provide coverage as needed to appropriately manage department inventory and to meet team benchmarks and service level
Help ensure department productivity and quality benchmarks are met
Perform regularly scheduled quality reviews and audits
Perform ad hoc quality reviews and audits as requested by management
Complete special projects as assigned by management
Communicate appropriately with department manager
Assist manager with developing team goals and action plans
Maintain working knowledge of workflow, systems, and tools used in the department
Qualification
Required
Minimum one-year related healthcare experience required, such as accounts receivable followup, insurance follow-up, insurance posting, professional medical/billing, medical payment posting, and/or cash application
Preferred
Prior experience reading and interpreting Explanation of Benefits (EOB) preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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