Apple · 1 day ago
Business Process Program Manager, WW Sales BPR
Cupertino, CA
Full-time
Onsite
Senior Level, Lead/Staff
$175K/yr - $264K/yr
14+ years expApple is a leading technology company known for its innovative products and services. They are seeking a WW Sales Transformation Program Manager to drive critical initiatives focused on optimizing sales finance processes and enhancing global quotation, pricing, and sales commission systems. The role involves leading strategic programs, collaborating across teams, and ensuring successful project delivery aligned with business objectives.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Lead and manage strategic programs and projects within the Sales Transformation portfolio, specifically targeting enhancements to our global quotation, pricing, sales commission systems and processes, and other innovative and transformational products leveraging AI/ML
Define and execute product strategy, translating market needs and customer insights into compelling product roadmaps as a Product Manager
Analyze data, business processes, and system functionality to investigate problems, pinpoint root causes, and identify viable solution options
Collaborate closely with sales leadership, finance, operations, engineering, and product teams to understand challenges, define robust solutions, and drive their delivery throughout the software development lifecycle
Translate high-level business objectives and intricate financial/operational requirements into comprehensive functional specifications, user stories, use cases, and process diagrams for engineering teams can effectively implement within Salesforce and integrated systems
Facilitate workshops, conduct interviews, and present findings and recommendations to various audiences, ensuring alignment and gaining buy-in across all organizational levels, particularly between Sales and Finance
Develop and manage detailed project plans, timelines, resource allocation, and budgets. Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful delivery of sales finance initiatives
Identify opportunities for significant process improvement and automation within the quotation-to-cash cycle and commission calculation, leveraging Salesforce and other integrated technologies to drive efficiency, accuracy, and compliance
Support change management activities, including developing communication plans, training materials, and user adoption strategies for new processes and systems impacting sales and finance teams
Define key performance indicators (KPIs) and success metrics for projects, and track post-implementation performance to ensure solutions deliver intended business value and financial accuracy
Ensure all projects and solutions align with the broader Sales Transformation strategy, finance objectives, and Apple’s overall business goals
Qualification
Required
Typically requires a minimum of 14+ years of related experience in a business analyst, product management, project/program management, and/or similar role, with a strong focus on sales finance, quotation, pricing, and sales commission processes
Deep expertise in project management and analysis for finance/sales operations workflows (e.g., current state assessment, future state definition, gap analysis, requirements gathering, specifications, user stories, process flows, timelines, user acceptance testing, change management, etc.)
Exceptional analytical skills to investigate data, business processes, and system issues to identify underlying root causes, and propose effective solutions
Ability to effectively plan, organize, and lead simultaneous projects with competing priorities, strategies, and timescales
A deep understanding of technology trends, user experience principles, and data-driven decision-making is essential to identify opportunities and deliver innovative solutions that meet business objectives and delight users
Outstanding written and verbal communication skills, with the ability to simplify complex ideas and tailor to technical and non-technical audiences
Proven experience creating polished executive presentations and 'storytelling through data' to motivate and inspire others
Strong collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners
Masters' degree or equivalent experience
Preferred
Ability to understand and explain complex business processes, systems, and tools with a specific focus on upstream/downstream impact and the relationship between multiple functions and/or tools
Demonstrable expertise with Salesforce (Sales Cloud, CPQ, Service Cloud, or other CRM experience), including configuration, customization, data modeling, and integration within complex enterprise environments
Passion for continuous improvement with a product mindset and the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
Forward-thinking approach and tenacity to anticipate potential risks and opportunities, proactively driving initiatives towards desired strategic outcomes
Project Management Professional (PMP) certification is a plus
Salesforce certifications are a plus
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase