Veteran Benefits Guide · 16 hours ago
Billing Specialist
Veteran Benefits Guide (VBG) is dedicated to assisting Veterans with their disability benefits. They are seeking a Billing Specialist to manage accounts receivable functions, ensure accurate payment postings, and support compliant collection activities.
Customer ServiceEmployee BenefitsHealth CareService Industry
Responsibilities
Process incoming mail, phone, or e-mail inquiries concerning billing and invoicing
Communicate with clients about billing discrepancies and questions
Including validating fees and service agreement disputes
Create and update a log sheet for quality control
Handle all special billing situations
Audit ledgers to ensure they contain correct information, such as billing addresses and invoice numbers, and engage management over any AR problems you encounter
Assist the Manager with monitoring the Collector's performance by running reports
Create department reports, i.e, collection aging reports
Observe HIHIPAAPPA compliance
Corresponding with clients via phone and e-mail
Place outbound calls to clients after notification of a favorable decision
Back up to billing invoices, posting of payments, recurring payments, daily deposits, and posting of deposits
Assist with collections on an as-needed basis
Performs other duties as assigned
Qualification
Required
Minimum of 1 year of hands-on accounts receivable experience and possess all aspects of accounts receivable functions
Advanced working knowledge of Excel and Outlook
Experience with customer service and client communication
Ability to work well with other people, both externally and internally
Strong written and verbal communication skills
Intermediate to advanced 10-key skills
Preferred
Prior experience working with QuickBooks
A high Diploma/GED or higher
Company
Veteran Benefits Guide
Veteran Benefits Guide offers veterinary and disability services.
Funding
Current Stage
Growth StageRecent News
2025-05-17
2024-04-06
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