Inside Sales and Support jobs in United States
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Dorman Products · 4 hours ago

Inside Sales and Support

Dorman Products is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. They are seeking a talented and competitive Inside Sales and Support Representative to provide exceptional customer service and support sales efforts in a fast-paced environment.

AutomotiveCustomer ServiceSales

Responsibilities

Provide top notch customer service to all incoming calls from customers and dealerships
Consult with customers and dealerships to sell products that meet their riding needs through inbound calls, outbound calls, live chat, and email
Responsible for achieving revenue growth objectives by selling the SuperATV product line and supporting customers with their purchases
Offer technical support by researching, troubleshooting, and solving customer issues and/or assisting with installation questions
Follow up with customers on issues through both phone conversations and emails

Qualification

Inside sales experienceCustomer service experienceMechanical aptitudeCall center experienceListening skillsMultitaskingIndependent decision makingSpanish speaking skillsVerbal communicationWritten communicationTime managementSelf-starter

Required

Proven inside sales and customer service experience
Excellent verbal and written communication skills
Strong listening skills
Ability to multitask, prioritize, and manage time efficiently
Ability to make independent decisions
Self-starter

Preferred

Mechanical aptitude
Call center experience
Associates or bachelor's degree in related field
Spanish speaking skills

Benefits

Medical
Dental
Vision
Basic life insurance
Paid time off (sick/vacation)
Paid Parental Leave
Paid holidays
Floating holidays
401k retirement plan (with company match and profit-sharing)
Discounted Employee Stock Purchase Plan

Company

Dorman Products

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Dorman Products is a supplier of automobile hardware and equipment parts.

Funding

Current Stage
Public Company
Total Funding
unknown
1998-08-21IPO

Leadership Team

R
Richard Berman
Co-Founder
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Joseph Braun
Senior Vice President and General Counsel
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Company data provided by crunchbase