Vouch Insurance · 15 hours ago
Accounts Receivable Specialist
United States
Full-time
Remote
Entry, Mid Level
$58K/yr - $63K/yr
2+ years expVouch Insurance is a tech-enabled insurance advisory and brokerage focused on helping growing companies manage risk. The Accounts Receivable Specialist will play a critical role in shaping and scaling the Accounts Receivable and Billing processes, driving operations, and enhancing client experience.
FinanceFinancial ServicesInsuranceInsurTech
Responsibilities
Drive billing operations and client invoice processing
Track accounts receivable and open balances to support timely collections
Investigate and resolve invoice and payment discrepancies
Assist with client refunds by addressing client inquiries, partnering with internal teams, and coordinating as needed with external accounting system support
Contact clients regarding failed payments and overdue invoices
Monitor and review aging reports from carriers/wholesalers to identify outstanding receivables, analyze root causes, and follow up to ensure prompt payment
Facilitate client communications related to Direct Bill notices of cancellation received from carriers
Collaborate with cross-functional teams to address and resolve client billing needs
Support reconciling account transactions
Identify and drive additional value through follow-up opportunities for the broker team, while supporting process improvements within the brokerage
Assist in documenting and refining day-to-day processes to improve operational efficiency
Qualification
Required
2+ years of experience in Accounts Receivable, Billing, or Accounting
Technically proficient with Microsoft Excel required
Highly organized, process-driven, and results-oriented
Ability to work independently while managing tasks and meeting deadlines efficiently
Strong analytical skills and attention to detail
Excellent verbal and written communication skills
Strong willingness to learn and adapt in a dynamic environment
Preferred
1+ years of experience in a client-facing support role
Bachelor's degree in Accounting, Finance, Business, or a related field
Experience in insurance, operations, or regulated industries (insurance, fintech, financial services, etc.)
Exposure to and passion for early-stage startups and/or high growth environments
Background in process improvement or financial automation initiatives
Experience with Zendesk or similar support platforms
Benefits
Competitive compensation and equity packages
Health, dental, and vision insurance
Parental leave
Flexible vacation time
Wellness allowance
Technology allowance
Company-sponsored personal and professional development
L&D: Partnerships with Ethena and monthly Lunch & Learns
Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.
Company
Vouch Insurance
Insurance... sounds slow, old-fashioned, and unexciting. Exactly.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$184.72MKey Investors
Allegis CapitalRibbit CapitalRedpoint
2025-02-13Series D
2024-03-11Series C· $25M
2021-09-10Series C· $60M
Leadership Team
Sam Hodges
Co-founder and CEO
Travis Hedge
Co-Founder and CRO
Recent News
globallegalchronicle.com
2025-09-12
FF News | Fintech Finance
2025-08-13
Company data provided by crunchbase