Ball Corporation · 15 hours ago
Supervisor, Graphics Projects NCA
Ball Corporation is a world leader in manufacturing sustainable aluminum packaging, and they are seeking a Supervisor for Graphics Projects for North & Central America. This role involves managing graphics projects, leading a team, and ensuring high-quality labeling results through collaboration with clients and internal teams.
Food and BeverageManufacturingPackaging ServicesRemote Sensing
Responsibilities
Provide technical expertise and troubleshooting on complex graphics projects, ensuring customer concerns, quality issues, and artwork-related inquiries are resolved efficiently
Manage and prioritize the graphics project workload, ensuring adherence to lead times, quality standards, data-entry requirements, and internal graphics procedures
Lead, develop, and coach the graphics team, overseeing performance reviews, daily guidance, and continued skill development
Collaborate cross-functionally with Pre-Press Sales, Graphics Quality, CTS, Customer Fulfilment, and other internal partners to support artwork feasibility, share best practices, and communicate project updates
Drive continuous improvement by developing strategies to enhance the client services function, training stakeholders on graphics processes and systems, and serving as a super-user for graphics platforms
Participate in daily demand meetings, coordinating artwork and color requests and ensuring alignment with internal guidelines and customer expectations
Oversee customer cost activities, including invoicing and tracking graphics-related charges
Support graphics leadership on departmental initiatives and special projects
Qualification
Required
High school diploma or equivalent required; Bachelor's degree in Graphic Communications, Printing, or related field preferred
3+ years of graphics-focused customer service experience in print packaging, prepress, or a related production environment, with strong skills in resolving customer issues and maintaining a high-quality customer experience
1+ year of leadership or project oversight experience, demonstrating the ability to guide, coach, and support a team to meet performance and service expectations
Working knowledge of print production workflows, including dry-offset printing, prepress processes, and familiarity with graphic design file types and terminology
Proficiency with Adobe Illustrator and Photoshop, with additional experience using tools like Esko WebCenter and Microsoft Office applications
Strong operational skills, including the ability to manage team schedules, customer inquiries, service levels, and prepare departmental KPI reports
Preferred
Bachelor's degree in Graphic Communications, Printing, or related field
Benefits
This role will be eligible to participate in the annual incentive compensation plan.
Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.
Company
Ball Corporation
Ball Corporation supplies aluminum packaging solutions for personal care, household, and beverage, as well as aerospace and other services.
Funding
Current Stage
Public CompanyTotal Funding
$8.74B2025-11-25Post Ipo Debt· $3.5B
2025-08-07Post Ipo Debt· $750M
2025-05-12Post Ipo Debt· $942.7M
Leadership Team
Recent News
EIN Presswire
2025-12-12
Company data provided by crunchbase