Orlando Health · 9 hours ago
Unit Secretary, Observation Unit, FT- Nights 3x12s (ORMC)
Orlando, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expOrlando Health is a leading healthcare provider in Central Florida, dedicated to delivering high-quality patient care. The Unit Secretary in the Observation Unit is responsible for performing routine clerical and secretarial duties to support nursing operations, including transcribing orders, managing medical records, and assisting with patient interactions.
Health CareHospitalMedicalNon Profit
Responsibilities
Act as a receptionist for the unit, greeting and directing visitors, staff, and others in a courteous and informative manner
Transcribe physicians’ orders promptly, accurately, and completely according to established policies and procedures
Communicate consultation requests to physicians or therapists promptly and accurately
Perform data entry; assemble, compile, and break down medical records as required
Prepare and copy designated medical record information for transfer to other facilities
Answer phone calls, route callers, assist with paging, take messages, and provide routine information
Respond to patient call lights in person or via intercom; address requests or refer them to appropriate personnel promptly
Communicate effectively in all interactions
Work under the direction of the charge nurse
Assist in scheduling appointments for patients
Maintain working knowledge of office and departmental equipment
Submit work orders for housekeeping, maintenance, biomedical services, or other required support
Collaborate with internal departments to promote and maintain a safe environment
Demonstrate compassion to support a therapeutic environment
Display strong interpersonal skills and the ability to work effectively as part of a team
Transport and deliver items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility
May have limited access to areas where medications are stored
Maintain pre-established par levels of office supplies for the unit
Assist with stocking both office and unit supplies
Monitor time and attendance through Kronos or another timekeeping system
Prioritize workload to manage multiple tasks efficiently
Ensure compliance with regulatory standards, including Federal, State, local, and Joint Commission requirements
Maintain regular and punctual attendance in accordance with Orlando Health policies and applicable regulations (ADA, FMLA, etc.)
Comply with all Orlando Health policies and procedures
Maintain a clean, safe, and organized unit environment
Qualification
Required
High school diploma or equivalent required
Keyboarding skills and proficiency in Microsoft Word and Excel
Act as a receptionist for the unit, greeting and directing visitors, staff, and others in a courteous and informative manner
Transcribe physicians' orders promptly, accurately, and completely according to established policies and procedures
Communicate consultation requests to physicians or therapists promptly and accurately
Perform data entry; assemble, compile, and break down medical records as required
Prepare and copy designated medical record information for transfer to other facilities
Answer phone calls, route callers, assist with paging, take messages, and provide routine information
Respond to patient call lights in person or via intercom; address requests or refer them to appropriate personnel promptly
Communicate effectively in all interactions
Work under the direction of the charge nurse
Assist in scheduling appointments for patients
Maintain working knowledge of office and departmental equipment
Submit work orders for housekeeping, maintenance, biomedical services, or other required support
Collaborate with internal departments to promote and maintain a safe environment
Demonstrate compassion to support a therapeutic environment
Display strong interpersonal skills and the ability to work effectively as part of a team
Transport and deliver items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility
May have limited access to areas where medications are stored
Maintain pre-established par levels of office supplies for the unit
Assist with stocking both office and unit supplies
Monitor time and attendance through Kronos or another timekeeping system
Prioritize workload to manage multiple tasks efficiently
Ensure compliance with regulatory standards, including Federal, State, local, and Joint Commission requirements
Maintain regular and punctual attendance in accordance with Orlando Health policies and applicable regulations (ADA, FMLA, etc.)
Comply with all Orlando Health policies and procedures
Maintain a clean, safe, and organized unit environment
Preferred
Knowledge of medical terminology or completion of a Health Unit Coordinator Certification preferred
Benefits
Multiple medical, prescription, dental, and vision plans
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
On-site pharmacy and discounted health services
Wellness incentives—earn up to $500/year
Competitive 401(k) plan with up to 5% employer match
Group life, short‑term, and long‑term disability insurance at no cost
Nearly five weeks of PTO—including vacation, holidays, and sick leave
Four-week paid parental leave for eligible team members
Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
Full career development resources: coaching, workshops, events, and leadership training
Employee Assistance Program (EAP) offering confidential counseling services
Access to discounts on attractions, travel, cell phones, insurance, and more
Company
Orlando Health
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mildred Beam
SVP, Chief Legal Strategist
Mark Jones
Executive Vice President
Recent News
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2025-11-04
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