Prudential plc · 18 hours ago
Senior Business Analyst - Group Insurance
Jacksonville, FL
Full-time
Onsite
Mid, Senior Level
$89K/yr - $147K/yrPrudential is one of the world’s leading financial services institutions, and they are seeking a Senior Business Analyst to drive requirements definition, process improvement, and solution delivery for Group Insurance initiatives. This role involves collaborating with Product Owners and stakeholders to shape solutions, mentor junior analysts, and ensure integration of business and technology objectives within an Agile framework.
Asset ManagementConsultingFinancial ServicesHealth CareInsurance
Responsibilities
Lead requirements elicitation for complex sales enablement, underwriting, and quoting processes, leveraging deep product knowledge and stakeholder insight
Facilitate workshops and cross-functional sessions to extract, clarify, and document business needs
Synthesize input from diverse stakeholders into actionable requirements, user stories, and process maps
Own documentation quality and traceability, driving consensus and managing change control
Analyze and redesign end-to-end workflows to improve efficiency, accuracy, and customer experience
Identify opportunities for innovation and automation, incorporating customer insights and regulatory requirements
Champion best practices in process mapping, integration, and continuous improvement
Serve as a primary facilitator for complex discussions, ensuring all voices are heard and solutions align with business objectives
Build trusted relationships with Product Owners, Underwriting, Sales, and Technology partners
Present recommendations and solution designs to leadership and cross-functional teams
Mentor and guide junior analysts, providing feedback and fostering professional growth
Lead Agile ceremonies (stand-ups, sprint planning, retrospectives) and ensure effective communication of requirements and priorities
Partner with Product Owners to manage backlogs, prioritize features, and track progress
Lead User Acceptance Testing (UAT), developing test scenarios and ensuring solutions meet business and regulatory needs
Support deployment and adoption of new features, providing training and documentation for end-users
Coordinate project activities, timelines, and deliverables across multiple initiatives
Anticipate and address risks, issues, and dependencies, ensuring successful delivery of business outcomes
Qualification
Required
Deep product and process knowledge in Underwriting, Group Insurance, or Quoting systems
Advanced requirements elicitation and facilitation skills; able to lead workshops and drive consensus
Strong written and verbal communication, with the ability to tailor messaging for diverse audiences
Expertise in process mapping, solution design, and business analysis tools (e.g., Miro, Visio, JIRA, RALLY)
Agile methodology experience and proven track record in cross-functional teams
Analytical, detail-oriented, and committed to continuous improvement
Demonstrated ability to mentor, influence, and lead others
Preferred
Bachelor's degree in Business, Finance, Information Systems, or related field
Significant experience in Underwriting, Group Insurance, or related disciplines
Certification in Business Analysis (e.g., CBAP) or Agile (e.g., CSM) is a plus
Benefits
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company
Prudential plc
We are Prudential. For Every Life, For Every Future.
Founded in 1848Central, Hong Kong Island, HKG
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas W Myers, CLU, ChFC
Chief Executive Officer
Recent News
2025-12-04
Company data provided by crunchbase