Autodesk · 1 day ago
Senior Enterprise Systems Engineer
Salt Lake City, UT
Full-time
Onsite
Mid, Senior Level
$98K/yr - $168K/yr
4+ years expAutodesk is a company that creates innovative software for various industries, helping to transform ideas into reality. They are seeking a Senior Enterprise Systems Engineer with expertise in Jira and Confluence to optimize their engineering collaboration ecosystem and ensure the stability and security of their Atlassian Cloud environment.
3D TechnologyArchitectureConstructionManufacturingSoftware Engineering
Responsibilities
Administer and optimize Atlassian Cloud products (Jira Software, Jira Service Management, Confluence) to support agile delivery and knowledge management
Configure workflows, automation rules, permissions, and integrations to meet evolving business needs
Provide Level 2 and Level 3 support for Jira and Confluence, addressing user-reported issues, permissions, and configurations
Respond to ad-hoc queries via Slack and other platforms
Create and maintain internal and customer-facing technical documentation
Guide and support customer implementation projects and enhancement requests
Manage user access and security settings in compliance with organizational policies
Monitor system health and performance, proactively identifying and resolving issues
Implement governance and standardization for projects, spaces, and templates
Collaborate with engineering and product teams to improve processes and enhance user experience
Support cloud migration and hybrid deployment strategies
Maintain runbooks, SOPs, and knowledge base articles
Ensure compliance with internal security and audit requirements
Participate in change management and incident response processes
Collaborate with cross-functional teams to deliver sprint goals and continuous improvements
Stay current with Atlassian Cloud updates and features, ensuring timely adoption of improvements
Qualification
Required
4+ years in IT support and customer engagement
3–5 years of hands-on experience administering Jira and Confluence in enterprise environments
Strong understanding of Atlassian Cloud and Data Center architectures
Proficiency in JQL, REST APIs, and automation tools
Familiarity with ITIL practices and ticketing systems
Strong analytical, problem-solving, and documentation skills
Excellent interpersonal and stakeholder communication abilities
Experience with Linux, Bash, and Unix command line
Exposure to DevOps practices and public cloud environments (AWS preferred)
Comfortable working in agile and scrum-based teams
Preferred
Proven experience as a Jira and Confluence Administrator in Atlassian Cloud environments
Strong understanding of Jira workflows, schemes, automation, and advanced configurations
Experience with Confluence space management, permissions, and macros
Familiarity with Atlassian Marketplace apps and integration with third-party tools
Familiarity with AI-powered features in Atlassian tools
Hands-on experience with AWS services (EC2, Lambda, S3, RDS)
Proficiency in scripting languages such as Python, JavaScript, or Groovy
Experience with PostgreSQL and Jira add-on development
Exposure to CI/CD pipelines and DevOps tooling
Knowledge of data migration strategies from on premises to cloud (preferred)
Excellent problem-solving skills and ability to work in a fast-paced environment
Atlassian Cloud certifications for system & Org admins
Experience with API scripting or automation using Atlassian REST APIs
Understanding of ITSM practices and Agile frameworks
Benefits
Health and financial benefits
Time away
Everyday wellness
Annual cash bonuses
Commissions for sales roles
Stock grants
Comprehensive benefits package
Company
Autodesk
Autodesk develops 3D design software for use in the architecture, engineering, construction, and media industries.
10001+ employees
H1B Sponsorship
Autodesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (243)
2023 (269)
2022 (359)
2021 (298)
2020 (260)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
CitibankOK Blockchain Capital
2025-07-01Acquired
2025-05-08Post Ipo Debt· $1.5B
2020-08-25Seed
Leadership Team
Andrew Anagnost
President and Chief Executive Officer
Janesh Moorjani
CFO
Recent News
legacy.thefly.com
2026-01-23
Company data provided by crunchbase