Banner Health · 1 day ago
Senior Acute PAS Representative
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
3+ years expBanner Health is a leading healthcare organization that focuses on making healthcare easier for patients. The Senior Acute Patient Access Services Representative serves as the first point of contact for patients, providing essential support in patient intake, insurance verification, and training for the Patient Access team.
Health CareInsuranceNon Profit
Responsibilities
Provides mentoring, training and offers on-going guidance as needed for a Patient Access team
Functions as the primary resource/SME for team member workflow questions and concerns
Responsible for insurance verification, patient check in, collections and will be an additional extension of leadership
Verifies patient’s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s)
Demonstrates a thorough understanding of insurance guidelines for all services
Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health
Proficient understanding of payer authorization guidelines
Obtains federal/state compliance information, consents and documentation required by the patient’s insurance plan(s)
Consistently discusses financial liability with the patient(s) and/or families
Provides a variety of patient services and financial services tasks
Works independently under regular supervision and follows structured work routines
Acts as SME for PAS staff including disseminate and communicating education materials and updates
Qualification
Required
High school diploma/GED is required
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over three or more years of work experience
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment
Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
An Arizona Criminal History Affidavit must be signed upon hire
Preferred
Associate's degree in Business Management is preferred
CHAA certification is preferred
Previous patient access and/or cash collections experience is preferred
Work experience with the Company's systems and processes is preferred
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
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