MercyOne · 1 week ago
Clinic Office Lead - East Village Clinic - Full Time
Des Moines, IA
Full-time
Onsite
Entry, Mid Level
2+ years expMercyOne is a healthcare organization committed to compassionate, person-centered care. They are seeking a Clinic Office Lead responsible for overseeing day-to-day operations within the clinic, including staff coordination, process improvement, and ensuring smooth clinic operations and patient flow.
Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections
Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management
Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries
Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies
Qualification
Required
Must be comfortable operating in a collaborative, shared leadership environment
Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieu of Associate's degree
Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting
Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout the system
Company
MercyOne
MercyOne is a non-profit organization that provides healthcare services to communities.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Acquired
Leadership Team
Bob Ritz
CEO & President
Recent News
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2025-09-10
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