American Express · 1 day ago
Software Engineer-Fieldglass
Phoenix, AZ
Full-time
Hybrid
Entry, Mid Level
$89K/yr - $150K/yr
2+ years expAmerican Express is a company with a rich history of innovation and a commitment to its customers. In this role, you will support the Fieldglass solution to manage contingent workforce and services procurement, collaborating with various departments to optimize the system and ensure its effective use.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
You will support the configuration, administration, integration, and adoption of the Fieldglass solution to manage contingent workforce, services procurement, vendor management, and/or statement-of-work processes
You will work closely with operations, procurement, HR, IT and vendor/supplier partners to ensure that the system is optimized, maintained, and delivers value
Configure and administer the Fieldglass system (including roles, permissions, workflows, job postings, requisitions, SOWs, worker onboarding, off-boarding)
Define and manage master data objects (workers, suppliers, job codes, rates, cost centers), qualification sets, and templates in Fieldglass
Support or lead integrations between Fieldglass and other systems (e.g., ERP/payroll, HRIS, supplier systems)
Design and implement qualification frameworks, job-posting templates and job-requisition workflows within Fieldglass
Manage reporting, analytics, dashboards and status tracking of contingent workforce or external services spend via Fieldglass tools
Provide training and support to internal stakeholders and supplier partners on how to use Fieldglass effectively
Drive best-practice processes for contingent workforce / services procurement lifecycle (request → supplier selection → worker onboarding → time/invoice → off-boarding)
Act as subject-matter-expert for Fieldglass features, release updates, new modules, and optimize system adoption
Troubleshoot issues, coordinate with Fieldglass support or implementation partners as needed
Monitor compliance, data integrity (worker records, supplier records, rates, service-orders), and help enforce policies around contingent labor/ services spend
Designs, develops, tests, and debugs software applications and systems
Supports and monitors software across test, integration, and production environments
Adheres to security and regulatory best practices to ensure software compliance
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience
Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Certification in SAP Fieldglass (or equivalent credential) demonstrating formal training and knowledge of the platform
Proven experience (typically 2+ years) working in an SAP Fieldglass environment (configuration/administering)
Strong understanding of contingent workforce management (CW, MSP, VMS) or services procurement (SOW, Statement of Work)
Ability to configure master data objects, job postings, qualification requirements, and to set up workflows within Fieldglass
Familiarity with integrations (e.g., REST APIs, batch loads, ERP/HRIS systems) and data-flows between Fieldglass and other enterprise systems
Strong analytical skills: ability to build reports, dashboards, interpret data, present insights
Excellent stakeholder-management and communication skills: able to partner with procurement, HR, suppliers, IT, business units
Good project management skills: able to lead or support system enhancements, upgrades, roll-outs
Understanding of supplier/vendor management, worker onboarding/ off-boarding, rate negotiation, regulatory/compliance issues
Ability to adapt to system updates and new features (e.g., skills-based hiring, AI-driven qualification matching)
Preferred
Certification beyond standard (e.g., advanced admin or functional specialist in Fieldglass)
Experience in global deployments (multiple countries, currencies, labor regulations)
Familiarity with contingent workforce compliance (e.g., worker classification, labor law, data privacy)
Experience in change management, user-adoption programs, training delivery
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
CB Insights
2026-01-23
2026-01-22
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