Insight Global · 5 days ago
Patient Access Center Representative
Memorial Healthcare System is seeking Patient Access Center Representatives to join their team in Miramar, Florida. The role involves answering calls for over 50 offices, managing patient appointments, prescription refills, and documenting calls within the system.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
Answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc
Documenting these phone calls within the Talk desk system
Completing the request or escalating the call if deemed necessary
Qualification
Required
6 months-3+ years of call center experience
Bilingual in English and Spanish
Interested and able to work in a 100% phone support role
Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms)
Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Able to pass a background check including misdemeanors and felonies
Able to pass a drug screen including marijuana (even if they have a medical card)
Preferred
Previous healthcare experience
Experience with Epic EMR
Exposure/knowledge of Talkdesk contact center platform
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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